What is the BID?
14,257,437
True or False: this store has at least 5 photos on their menu
False
Who is the Case Owner of this SC?
New Partners (Activation Requests)
What is the SID?
34075969
What is the Marketplace WO number?
01464836
Does this store offer pickup, or just delivery?
Both!
How many stores are accessible through the Mx Portal?
1
What is the case status?
Solved
What is the store's address?
10120 Red Oak Drive
Baton Rouge, LA 70815
United States
What is their order protocol?
Is this a brick&mortar, a virtual kitchen, or a food truck?
Food truck
What are the last 4 digits of the bank account number?
0026
What is the account's deck rank?
Pending
How many support cases does this account have?
3
Which Work Plans are completed? (name all)
Onboarding, Banking, GPA
Summarize any deactivations. (click "view all")
4/25 (Not Active) A Business Document Equivalent for a non-residential address is required to proceed.
4/19 (Not Active) 1B - Fake Mx // Suspected Fraud // Unable to confirm Mx details.
Who has Business Admin access to the Mx Portal? (name)
Lynika Taylor
What is the Issue and Resolution for this SC?
Menu / Rescue Menu Source
What is the assigned tablet password?
7883
Open the Onboarding WP. What note is left from 4/19/25?
[04.19.2025] [AG - LUR] address is residential.
What is missing on the business page? (name all 3 things)
Cover Image, Header, Business Tags
Look over the Home Page/Onboarding Tracker. What actions need taken to get this store onboarded?
(menu is being created, and tax ID is optional to add during onboarding)
Summarize the SC notes. (specifically what was the issue, resolution, and next steps?)
Issue Reported: mx wants to go live but still pending on GPA and menu
Resolution: complete the GPA WP and request a new menu source as the menu does not have prices, sent email and mx will reply later
Next Steps for Mx: pending menu source to go live
What is the email address for their tablet log in?
12253334027lvur@ipad.doordash.com
Summarize what needs to be completed before this Mx can finish onboarding.
Menu + CAO