MINT
Mx Portal
Figment/SC
Account Page
DDMX/Work Order
100

What is the BID?

13386001

100

True or False: this store has a menu set up

False

100

Who is the Case Owner of this SC?

New PArtners (Activation Requests)

100

What is the SID?

31121126

100

What is the Marketplace WO number?

00455832

200

Does this store offer pickup, or just delivery?

Both!

200

How many stores are accessible through the Mx Portal?

1

200

What is the contacts email address?

denofsplendor@gmail.com

200

What is the store's address?

42 Albany Ave Brooklyn, NY 11213 United States

200

What POS provider (integration type) is this store using?

Clover

300

What is the store's Order Protocol?

POS

300

What are the last 4 digits of the bank account number?

3457

300

What is the account's deck rank?

Jack

300

How many support cases does this account have?

3

300

View the Business Account page in DDMX. 

What are the total number of stores connected to this business?

1

400

What Business Tags does this store have?

Fast Casual, Seafood Restaurant, American

400

Who has Business Admin access to the Mx Portal?

Aderibigbe Ogundiran

400

What is the Issue and Resolution for this SC?

Point of Sales, [Onboarding Issues] Other

400

What is the assigned tablet password?

5288

400

View the Onboarding Work Plan. Have any Fraud Documents been uploaded?

No

500

Looking at MINT Business, what is missing that would affect the store's visibility on DD?

Cover/Header Images

500

Look over the Home Page. What actions need taken to get this store onboarded?

POS - Clover, Connect menu

500

Summarize the SC notes. (specifically what was the issue, resolution, and next steps?)

Issue Reported: mx called in about pos integration
Resolution: verified the account and escalated to the pos team
Next Steps for Mx: advised the mx that the pos team will follow up with in 24h

500

When was the Opportunity set to Closed/Won status?

9/13/24

500

Summarize the Work Plans, including what each status is. 

Varies

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