what order do we serve the meal?
cereal, clear the plate then main entree
what order does lunch get served in
soup, main, desert
any other order the resident wants
how do we support independence
hand under hand, adaptive cutlery, place cup in their hands, ensure plate is in front of resident
what does in the larger glass?
water
what 4 things need to be on the table for breakfast?
juice cup, water glass, napkin folded in rectangle and spoon
After clearing a plate, you must do the following before serving the next plate
wash your hands
how gets served first at a meal
based on rotation
women then men if at a mixed table
Where do we place ourselves when assisting a resident with a meal or drink
sitting, even at snack times
what do we bring to the table when serving drinks?
tray of filled juices for the residents to choose what they want
what must all team members wear while in the dinning room
Black apron
what alternatives do we offer at breakfast
yougurt, fruit,
what side do I serve and clear from
serve - right
clear - left
what environmental/ personal factors play into a good dining experience
appropriate light and noise, clean and dry before meal, glasses and hearing aids are in,
how does a resident "fix" their coffee or tea
with the milk, cream, sugar brought to the table
why do we use a spatula to clear dishes and never bring the cart to clear plates, cups, etc
what time do residents need to be in the dining room for breakfast
when they are hungry
typical service starts at 830
what additional beverage is served at dinner
wine
what changes can affect a dining experience
hearing, sight, holding utensils, diet texture, difficult recognizing food items, word finding
At mealtimes when are the coffee and tea served?
breakfast - beginning
lunch/ dinner - end unless resident wishes it earlier
when can we set the table before a meal? and why?
15 minutes
Cues the residents it is time for a meal
do we use a show plate at breakfast
yes to show the hot options
what two things are important tasks when getting a residents order
Explaining what is actually on the show plate (roasted chicken with gravy, potatoes and creole corn) and ordering by name not texture
Remember we serve to individual preference (always have alternative items)
what does CHOICE stand for
C- connecting
H - honouring dignity
O - offering support
I - identity
C - creating opportunities
E- enjoyment
other than water, juice, coffee and tea. What should we be offering residents to drink
milk
Show and tell where it goes