Operating Philosophies
DT Acronyms
The Dream
Corporate Leadership
Six Tires, No Plan
100

Every day we must earn the right to call them our customers.

Our customers

100

CES

Customer Experience Strategy

100

What is the Vision Statement?

To Be The Best! Our Unique success is based on caring for and cultivating people, delighting our customers, and growing responsibly. 

100

Who is our CEO (Chief Executive Officer)?

Dean Muglia

100

Who is the author of Six Tires, No Plan?

Michael Rosenbaum

200

We are honest, fair, and do what we believe is right.

Integrity

200

QBR

Quarterly Business Review

200

What is our company strategy?

Inviting, Easy, Safe

200

Who is our CXO (Chief Experience Officer)?

Tom Williams

200

Who did Bruce learn the Five Life Lesson from?

Sister Marie Ellen

300

We are passionate about having fun, giving our best, working safely and sharing in our success. 

Attitude

300

KPI

Key Performance Indicators

300

What are the three core fundamentals?

Earn The Visit, Customer Experience Strategy, Perfect Service Experience

300

Who is our CSO (Chief Strategy Officer)?

David Ginsberg

300

What branch of the military did Mr. Halle serve?

Marine Corps

400

We seek to gain and share knowledge, innovate, achieve results, and open stores.

Growth

400

CTA

Call To Action

400

What does SQDC stand for?

Safety, Quality, Delivery, Cost

400

Who is our COO (Chief Operations Officer)

Kevin Easter

400

What was Bruce's first wife's name

Gerry

500

Our strength comes from caring for and helping one another, creating a culture of people very loyal to each other.

Our People

500

DTMS

Discount Tire Management System

500

What is the AND statement?

Happy Employees, Happy Customers, Sell More AND Sell Better AND Manage Expenses.

500

Who is our CRO (Chief Revenue Officer)?

Christian Roe

500

Where did Mr. Halle open his first store location? (City & State)

Ann Arbor, Michigan

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