P&P MARKETING
ROOTS OF CONFLICT
SUPPLY CHAIN VS DISTRIBUTION CHANNEL
Empacadora San Francisco
100

This type of marketing focuses on creating consumer demand through media advertising and promotions.

Pull Marketing

100

When two or more channel members promote or price the same product differently, creating customer confusion and resentment, this type of conflict occurs.

Uncoordinated Pricing & Selling Effort

100

This strategy focuses on efficiency, coordination, and logistics.

Supply Chain Strategy

100

Empacadora San Francisco sends sample boxes to German distributors and offers strong trade margins before any consumer campaign.

Push Marketing

200

This strategy relies on incentives, price promotions, and salesforce to get products onto shelves.

Push Marketing

200

When a brand’s market presence becomes either too scarce to satisfy demand or too widespread to maintain exclusivity, this channel imbalance appears.

Over & Under Distribution

200

This strategy focuses on reaching and engaging customers through relationships and accessibility.

Distribution Channel Strategy

200

You’re asked whether to sell through one exclusive German importer or several online distributors. You choose many — and soon face inconsistent prices.

Uncoordinated Pricing & Selling EffortOver Distribution

300

This marketing strategy refers to how easy it is to find and buy the product in stores.

Depth of distirbution
300

When perceived fairness breaks down across partners — for example, one invests heavily in promotion while another reaps most of the profit — this structural imbalance emerges within the channel.

Division of Work & Pay Imbalances

300

While supply chain aims to optimize resources, distribution channel strategy aims to maximize this market-related outcome.

customer reach (or market coverage)

300

Before signing with a German retailer, the company invests in storytelling campaigns about Mexican quality and sustainability to spark demand.Sales in Germany grow slowly, so you open your own online shop. Your local distributor feels excluded and threatens to cancel.

Pull Marketing

400

The effectiveness of push and pull efforts depends on these two interconnected processes that make marketing more or less efficient.

Interactions and Feedback loops

400

A global cosmetics brand launches an e-commerce platform that begins selling directly to consumers, upsetting long-standing retail partners who feel bypassed. Which root cause of channel conflict does this scenario best represent, and why?

Adaptation to Change

400

The key differentiator: supply chain moves products to the market, while distribution channels connect products with this.

The customer

400

The export team prioritizes logistics, certifications, and temperature control — but fails to analyze how consumers will actually find and buy the brand.

Supply Chain over Distribution Channel focus

500

The effectiveness of push and pull efforts depends on these two interconnected processes that make marketing more or less efficient.

Information and feedback loops

500

A global cosmetics brand launches an e-commerce platform that begins selling directly to consumers, upsetting long-standing retail partners who feel bypassed. Which root cause of channel conflict does this scenario best represent, and why?

Adaptation to change

500

Explain how supply chain efficiency can strengthen a company’s distribution channel performance.

_____

500

Sales in Germany grow slowly, so you open your own online shop. Your local distributor feels excluded and threatens to cancel.

Uncoordinating selling efforts.

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