A Night on Duty
RD on Duty phone number
215-783-3891
The website used to submit maintenance work orders
WebTMA
Acronym for counseling microskills used in conflict mediation
BLS - basic listening sequence
Counselor on Call phone number
215-416-3337
what are your personal self care strategies
no wrong answer! self education, setting boundaries, engaging in hobbies, cultivate friendships outside work, journaling, affinity groups...
Public Safety phone number
215-895-2222
The phone number for the Facilities Call Center
215-895-1700
SOLER stands for
square, open, lean in, eye contact, relaxed
QPR stands for
question, persuade, refer
what campus resources are available to RAs to practice self care (name at least 2)
Counseling Center, Student Health, SCDI, CBC, Perelman, your RD, your HRA, etc.
what time should rounds be conducted on weekends?
9pm, 11pm, 1am
an example of a facilities emergency
fire, flood, blood
paraphrasing and summarizing
A bias-related incident targets someone because of their (name at least 3)
gender, gender expression, race, ethnicity, national origin, disability, sexual orientation, faith, political affiliation, etc.
there are 8 components of self care, name at least 2
emotional, spiritual, social, physical, occupational, intellectual, financial, environmental
Steps to addressing alcohol incidents
1. knock and announce
2. take IDs and detailed notes
3. direct residents to collect alcohol
4. escort residents to dispose of alcohol
5. submit IR
where is your building's fire drill rally location?
Caneris, North - across 32nd/33rd
Bentley, Towers, Race, Myers - Race Lawn
Van Row - across Powelton/34th
Stiles - across 15th
The skill in which an RA conveys understanding and sensitivity toward a resident's experiences, thoughts, and feelings.
empathy
Steps to approaching sexual and gender-based misconduct
1. a report can come from anyone/anytime/anywhere
2. explain that you are a mandatory reporter
3. gather information the student is willing to share
4. call the RD on Duty
5. email the RD on Duty your IR narrative
tiredness, worry or burnout associated with the overuse of virtual platforms of communication, particularly videotelephony
Zoom fatigue
Steps to addressing drug incidents
1. pinpoint the smell of marijuana to 1-2 rooms
2. do not knock on the door or touch paraphernalia
3. call the RD on Duty
4. 1 RA stays near the room, 1 RA meets the RD at the front desk with the floor submaster key
5. follow RD instructions and document the incident thoroughly, send RD your IR narrative
bicycles, candles, extension cords, halogen lamps, hammocks, high-wattage electrical appliances or those w/heating element, hot plates, hoverboards, illegal drugs, incense, indoor grills, live or cut trees, toasters, outside routers, pets, surveillance cameras, waterbeds, portable space heaters, bed risers...
3 principles of a trauma-informed approach to counseling
safety and trust, choice and voice, strengths and resilience
the role of all RAs in reporting sexual misconduct and bias-related incidents
mandatory reporters
the profound emotional and physical exhaustion that helping professionals and caregivers can develop over the course of their career as helpers
compassion fatigue