EM Values
Innovation
What is: creating and applying the best approaches to achieve extraordinary results?
Transparency & Communication
What is: providing proactive, clear, and responsive communication to create a safe environment for dialogue & feedback?
Wraparound
What is: an intensive, individualized care planning and management process that involves natural supports, professionals, and facilitators?
People Assist
What is: a UKG communication platform that provides article resources and an option to send a help ticket to HR?
Quality
What is: promoting a culture of compliance, continuous improvement, and data-driven decisions?
Respect
What is: being inclusive and valuing all individuals?
People Centric
What is: the root of every process, decision, and function for the people we serve?
Psychiatric Evaluation
What is: a psychiatrist evaluation to examine an individual's clinical status, history, and personal strengths?
PTO Exchange Program
What is: an annual option in Q4 to convert remaining, unused PTO hours into financial, personal, and social wellbeing options?
Quality Department
What is: the Utilization Management, Quality Assurance, Clinical Risk / Customer Service, and Health Information Management teams?
Accountability
What is: Inspiring and supporting ownership of decisions and actions?
Inclusion
What is: valuing diversity in thought and practice through our actions and communication?
Navigate
What is: a recovery treatment to support life domains in individuals experiencing their first psychotic episode?
CDTS Hours
What is: a rolling-year requirement for employees working with children to obtain 24 hours of child-related training at any given time?
Audits
What is: the process of external agencies ensuring legal compliance and developing areas for improvement?
Partnership
What is: Cultivating relationships to support shared goals
Accountability
What is: accepting responsibility for the result of our actions and learning from setbacks?
Dreams Unlimited Clubhouse
What is: an adult rehabilitation program that focus on behavioral, social, emotional, and career skills?
Employee Referral Program
What is: a continuous program that allows current employees to receive 3 incentive checks when they refer someone to work with us whom gets hired?
Behavioral Treatment Plan Review Committee
What is: a committee that approves any restrictions, intrusions or limitation's of an individual's rights in their treatment plan?
Purpose Statement
What is: leading the way to 100% equity, inclusion, & access for people with disabilities, families, and communities?
Growth & Innovation
What is: standardizing forward-thinking to encourage growth both individually and collectively?
Agrability
What is: providing supports for farmer's on the west side of Michigan?
Open Door Policy
What is: a process to discuss issues with your immediate supervisor, and if not resolved satisfactorily, to contact program management, then HR until resolved?
Health Information Management (HIM)
What is: the department that processes requests to release personal information, uploads documents, and assigns diagnostic codes into the EHR?