Clear and Concise Language
Active Listening Skills
Social Awareness
Body Language
Benefits of Effective Communication
100

Rereading your email before sending it.

What is "Proofreading?"

100

Phone notifications, computers, and other interruptions can be considered...

What is a "Distraction"

100

When someone's voice changes during a conversation.

What is "Tone?"

100

What type of language can indicate your thoughts and feelings without making a sound?

What is "Body Language?"

100

Working effectively together as a group.

What is "Collaboration?" (or "Teamwork?")

200

A date and time someone must complete a task by.

What is a "Deadline?"

200

Repeating back information you heard.

What is "Summarizing?"

200

To take a moment before responding. 

What is a "Pause?"

200

Looking at someone's eyes while they are speaking.

What is "Eye Contact?"
200

When communicating clearly and concisely, it is less likely that there will be __________________.

What are "Misunderstandings?"

300

This term refers to the reason for which a communication is sent.

What is "the Purpose?"

300

To break the continuity of a conversation while someone else is speaking.

What is "Interrupting"

300

To actively notice cues during your interactions.

What is "Observing."

300

Nodding, smiling, leaning forward, and other silent actions to show someone you are paying attention.

What are "Nonverbal Affirmations?"

300

When employees feel valued and heard, they are more likely to _________ in conversations.

What is "Participate?" (or "Contribute")

400

Rather than a long-winded email, it may be best to keep it...

What is "Short?"

400

By listening actively, you build mutual _______, so that person will be more likely to listen to you. 

What is "Respect?"

400
Where everyone feels welcome and able to share their thoughts/opinions in a workspace.

What is a "Positive Work Environment?"

400

Crossing this part of the body can indicate defensiveness or discomfort in a conversation.

What are "Arms?"

400

Effective communication can encourage employees to share a variety of different ideas, showing their "______________" perspectives.

What is "Diverse?"

500
When you veer away from the topic and start talking about other things.

What is a "Tangent?"

500

When you listen actively, you are more likely to understand and _______ the information. 

What is "Retain?"

500

Being socially aware can help you to avoid _______ in the workplace.

What is "Conflict?"

500

This term refers to facial movements that reflect a person's true feelings, sometimes contradicting their words.

What are "Facial Expressions?"

500

Effective communication can increase _________, allowing more quality work to get done faster.

What is "Productivity?"

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