AI 101
Einstein GPT Use Cases by Cloud
GPT Grab Bag
Are you Serious?
F'AQ
250

Generative Pre-Trained Transformer

A language model that uses deep learning to produce human-like text

250

Auto-generate personalized agent responses grounded in trusted CRM data

Einstein GPT for Service

250

English

At Launch, only English will be supported

250

Infuses Salesforce’s proprietary AI models with generative AI technology from an ecosystem of partners and real-time data from the Salesforce Data Cloud, which ingests, harmonizes, and unifies all of a company’s customer data.

What is Einstein GPT?

250

Not Yet Available

What is pricing for Einstein GPT?
300

This type of AI is on par with the human mind

Artificial General Intelligence- AGI
300

Dynamically generate personalized content to engage customers and prospects across
email, mobile, web, and advertising

Einstein GPT for Marketing


300

Harmful content, misinformation/inaccuracy, copyright issues, increase in biases, job replacement, societal issues

What are ethical concerns with Generative AI?

300

Customers can connect that data to OpenAI’s advanced AI models out of the box, or choose their own external model and use natural-language prompts directly within their Salesforce CRM to generate content that continuously adapts to changing customer information and needs in real time

What is Einstein GPT?

300

We just don't know

Who gets quota attainment?

500

AI that can generate original data and content, such as text, images, code or audio

Generative AI- e.g. Chat GPT, Einstein GPT

500

Deliver AI-powered customer insights in ____ like smart summaries of
sales opportunities and surface end users actions like updating knowledge articles

Einstein GPT for Slack

500

It was founded in 2015 by a group of prominent individuals including Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, John Schulman, and Wojciech Zaremba, with the goal of advancing artificial intelligence in a safe and beneficial way for humanity.

What is Open AI?

500

6'6, 6'9 with the Afro

Who is Fletch?

500

Closed Pilot

Where are we if customers are interested in Einstein GPT today?

500

A type of AI that focuses on a single task

Narrow or weak AI

500

Dynamically generate sales tasks like composing personalized emails, scheduling meetings,
and preparing for the next interaction

Einstein GPT for Sales

500

250 Million Dollars

Salesforce announced a Generative AI Fund from
Salesforce Ventures, Salesforce’s global investment arm. The new $250 million fund will invest in high-potential startups,
bolster the ecosystem, and spark the development of responsible, trusted, and generative AI.

500

Delivers AI-created content across every sales, service, marketing, and IT interaction, at hyper-scale. With Einstein GPT, Salesforce will transform every customer experience with generative AI.

What is Einstein GPT

500

Product Team Engagement DSR

How do I get a SME to talk directly to my customers about Einstein GPT?

1000

Nick Bostrum

A New York Times bestseller which helped spark a global conversation about the future of AI.


1000

Interact with data in a conversational interface. Generate conversational insights and
visualizations from a natural language question

Einstein GPT + Tableau

1000

10 Billion Dollars

What is Microsofts Investment in Open AI?

1000

Everything, Everywhere, all at Once

What is Best Picture 2023?

1000

Born March 14th 1879

Albert Einstein

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