Self Awareness
Which is more important - hard skills or soft skills?
What is the first step in finding a job?
a) Filling out an application
b) Writing a cover letter
c) Deciding what type of job is good for you
c) Deciding what type of job is good for you
Body language is:
a) making eye contact
b) giving a firm handshake
c) standing up straight
d) all of the above
d) all of the above
How do most people feel when someone criticizes them?
a) calm
b) hurt (feelings)
c) happy
b) Most people feel hurt. Criticism makes us feel exposed and vulnerable.
True or False? I should call in to work if I am sick or running late.
True
True or False? Having a good attitude and communicating well are examples of soft skills.
True. Soft skills are personal qualities or "people skills".
What is the best way to look for a job?
a) in the newspaper
b) online
c) word of mouth from friends or family
c) word of mouth
a) 3 seconds
b) 30 seconds
c) 3 minutes
a) 3 seconds (or less)
True or False? Usually there is some truth in any criticism.
True.
If I don't know what to do, what should I do?
a) ask your manager
b) ask a customer
c) ask your mom
a - ask your manger or another coworker
A goal should be:
a) detailed
b) measurable
c) realistic
d) all of the above
d) all of the above
True or False? All job advertisements on the Internet are real.
False. Scammers can place false ads online to get you to tell them your personal information.
True or False? You should arrive right on time for an interview.
False. You should arrive 10-15 minutes early.
True or False? It is important to focus on the message (of criticism) instead of your feelings.
True. Our feelings will make us defensive and not willing to listen.
You can be fired from a job because
a) Poor performance
b) Inappropriate behavior
c) Violating internal policies d
d) all of the above
d) all of the above
Poor performance: This can include failing to meet quotas, failing to do the job properly, or taking too much time off.
A person who is a "self-starter" and can think for themselves have:
a) communication skills
b) leadership skills
c) informational skills
b) leadership skills
True or False? If you can't answer a question on a job application, just leave it blank.
False. Answer every question. If a questions doesn't apply to you, write N/A.
"Flustered" means:
a) not appropriate; not suitable
b) needing something very badly
c) stressed and nervous
c) stressed and nervous
True or False? Constructive criticism should be honest, but gentle.
True.
Who has a right to an accommodation under the ADA?
a) a manager
b) any person who has a physical or mental disability that substantially limits one or more major life activities
c) my pet
b) any person who has a physical or mental disability that substantially limits one or more major life activities. This would also mean any student with an IEP or 504 plan
Someone who works hard toward the company's goals has:
a) commitment
b) problem-solving skills
c) informational skills
a) commitment
True or False? You should be specific on a job application about what salary you want.
False. You shouldn't type in a number. Instead write "Open" so you can discuss it.
What should you do after an interview is over?
Write a thank you note.
When giving constructive criticism, you should start by saying something positive about the person and end by saying something positive about the person.
True.
True or False? Having a good attitude, showing up on time, and completing all your assigned tasks are all good ways to keep your job.
True