Parking
Union first floor
Check-out
Closing
Next-steps/Random
100
What garage have we told people to park in 

Union garage 

100

what even is happening throughout the union first floor 

Next-steps 

100

What time can you start to bring your students to check out

Wait till NSP announces that check-out is ready (Around 3:00pm) 
100

Who/when is giving the closing

The OTLs/ depending on the group schedules closing will be done right before they head to check-out 

DO NOT GO TO CHECK OU WITHOUT DOING CLOSING 

100
When/where will you be assigned your end of day task 

After you take your students to the fire side lounge head to 170 to drop off any supplies and be given a task 

200

where can parents and guests go to pay for their parking

They don't need to pay for parking, the QR code will get them in an out of any campus garage

200

Name 4 campus resources that are a part of next-steps 

OCRC, Transportation, ARC, Housing, SFSC, MEBO, UWCU, SET, FITWELL, Dining and retail services, OUR, Panther shop, Campus/housing tour 


200

What hallway should you bring your students to get to the fireside lounge 

The hallway across from the grind NOT the hallway by the ballroom 

200

True or False: You will have your students take "Post-Orientation" survey during closing. This is the time when they can provide feedback/shoutouts about you 

True 

200

what is the goal of 1:1 check out in the fire side lounge

To mirror the experience they had in the morning of having someone talk through their folder/name tag check-list and encouraging them to interact with the next-steps resources before they leave campus 

300

If you are assigned to park exit what supplies do you need to have with you

Extra QR codes in case people don't have them

300
If you are assigned to first floor stairs, Where are you and what do you do 

You'll be on the first floor at the top of the stairs heading down to the concourse (There will be 2 OTLS assigned to this, one on each side of the stair case) 

300

Where is check out locate 

Fireside lounge
300

When is there an opportunity when you can skip closing 

You can never skip closing 

300

Can a parent talk with student finical service center without their student 

Depends on the question. 

If it is a FERPA protected question, The student need to be present and give permission to for the parent to be there. This conversation will be in the SFCS private space on the first floor. 

If it is a general financial aid question, parents can interact with the SFSC at their table on the first floor 

400

What should you do if you've tried multiple times and the QR code will not scan

Press help button and say "I am an orientation and transition leader and I'm trying to help a guest to get out of the parking garage" 

400

What does a next step mingler NOT do 

CLUMP (The goal of this position is to interact with students and guests) This role may bring people to resources and help insure that all students and guests have a positive end of day experience 

400
Name 3 things each student will receive during check out

ID, ID holders, Cookie, Lanyard, UWCU voucher for free swag 

400

Where do you access the presentation for closing 

There is no presentation for closing 

400
Where do the campus/housing tours leave from & Name one of the departure times 

Leaving from flour shop area at 3:30, 4:00, 4:30 (These times might slightly alter for certain programs) 

500

How to scan QR code at machine

position QR code so that the red light can scan  

500

If you are assigned to concourse, what's the main goal of the position 

To help students and guests find the union parking garage or help direct them to next steps 

500

True or False: If a student ID is not ready for them at check-out, the panther card office will be there in the fireside lounge to print them on demand 

False: student should be directed towards/ brought to the Panther card office 

500

What content is going to be in the closing 

What is coming after Orientation


500

As an OTL I can leave the program right at 5:00pm 

No, you must be dismissed by NSP team member

(Just because the program ends at 5, doesn't mean there aren't tasks to do) 

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