ERIC
Emotional Intelligence
Wellness
Workplace/Personal Ethics
Communication
100

What does the acronym ERIC stand for?

Employment Retention & Incentive Curriculum 

100

High Intelligence (IQ) means you will have high Emotional Intelligence (EQ), true or false?

False

100

What is the definition of Burnout?

feelings of energy depletion or exhaustion

100

What is the definition for Workplace Ethics?

Behavior relating to the moral problems that occur in business organizations.

100

How many generations are in the workplace?

4

200

How long does the program provide case management services?

12 months/1 year

200

Is stress a part of emotional intelligence, Yes or No?

No

200

What are the 7 catergories of Wellness?

Physical, Intellectual, Surroundings, Spiritual, Moral, Occupational & Emotional

200

What is the definition of Personal Ethics?

Determine individual standards of right and wrong

200

Active listeners provide verbal and nonverbal feedback. True or False?

True

300

What are the eligibility requirements to enroll into the program?

Monroe/Ontario resident, 18 years or older, U.S citizen/permenant resident, be willing & able to work

300

EI consist of how many domains?

4

300

Which approach should you take towards your wellness?

Holistic approach (mind, body, & soul)

300

What is the definiton of Ethics?

Allowing people to determine what they should do in each situation.

300

What are the parts of the feedback sandwich?

Positive, Constructive, Positive 

400

What's the overall goal of the program?

Eliminate barriers to help participants maintain employment, assist with navigating community resources.

400

What is the top emotion that a successful leader should possess?

Empathy

400

What is the definition of Workplace Wellness?

When all "gears" work together. Leaders, employees and your commitment to community will be agile and strong.

400

What are the top 3 most common code of ethics?

Respect, Accountability, Confidentiality

400

What's the most important step & question to ask prior to providing feedback or criticism?

Ask for permission

500

Who is the contact person to enroll for the program? 

Keyshla Lopez

500

What is the definition of EI?

Ability to identify, understand & manage emotions positively with others & self

500

What are the social determinants of health?

Economic stability, Education access & quality, Access to quality care, Neighborhood & Environment, Social community

500

Under NYS law, employers are allowed to discriminate against workers, True or False?

False
500

Which statement best defines "communication"?

The exchange of ideas, feelings, and information by speaking, writing, signs, or behaviors

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