DM Trivia
My DM's favorite sport to watch
What is Football?
We can reduce our debt by taking good photos and posting them asap to this website
What is Storage Treasures?
We ask the customer's name in this part of the sales process
What is the greeting?
Every morning I check BOTH of these email accounts
What is the site email and personal work email?
If I have a pothole or crack deeper than 1/4 inch, this is how we mark it prior to repair
What is yellow paint?
The type of Dogs' my DM has
What is Chihuahua?
Proof of this must be on file if the NOL was mailed to an address other than the lease address
What is a COI form (or note from online change)?
This step of the sales process is where we ask the value of goods
What is assessing needs?
When I have a question about how to complete something in Breeze, I should use this tool
What is Walk Me?
This is my Facilities Service Manager (FSM)
Who is Brian Leavitt?
The amount of children my DM has
What is a five?
This extra step must be complete for an auction to be accepted but we do not get a notification in Breeze?
What is a Email NOL?
This part of the process is where we first bring up CPP to the customer.
What is presenting the solution?
This should be on my clipboard and used with every phone rental?
What is the New Opportunity Call Flow?
A large $ repair that is planned in advance, is known by this name
What is Cap Ex (capital expenditure)?
My DM's favorite food
What is Mexican?
What do you check once an NOL is mailed?
What is correct spelling of the customers Name, correct address on NOL, and post mark date.
Saying "This is the perfect unit for you, let's go complete the lease," is an example of this
What is assuming the sale?
This website has a search bar I can use to find ESS policies, procedures & various current forms
What is Sharepoint?
A low $ emergency repair shows in this category of the property financials report
What is RM (repair & maintenance)?
The state where my DM was born
What is the great state of Illinois?
The NOL must be postmarked this many days before the auction date
What is 30 days?
In this part of the phone sales process, we explain to the customer why we are calling them
What is establishing purpose?
If I have a question that my DTL & DM cannot answer, this is where I can submit my question to the SSC
What is the service desk?
This person is responsible for following up on all site projects, big & small, until completed
Who is the site manager?