Service ESSentials
I am one of Maritz' core values and David Peckinpaugh's motto in life.
First, Take Good Care of Each Other
I am the number of minutes a F&B break service should be ready (prior to the scheduled break time)
15
I am the minimum number of minutes in advance that a simple meeting should be checked in advance to assure all is well.
30 minutes
We are the two most important things to consider when a meeting is planned and delivered.
Goals and Objectives
I am the best place within Google to learn about Executives
MOMA
We are the words "tattooed" under Andy Thomas' eyes in the ESSpalooza slide deck and also a motto of most Event Planners
ALWAYS TIRED
We are three recent F&B trends
healthy options, bright colors, unique presentations, sustainability, no-waste, education, interaction, low sugar, grab & go, unique beverages
I am the ideal overset of seating in a room.
3-5%
I am the term for described slanted or angled seating arrangements
Chevron
I am the service philosophy or motto of Maritz Travel President, Steve O'Malley
How you Treat Anyone is How You Treat Everyone.
I am a piece of advice (any advice!!) the ESSpalooza panel suggested for providing outstanding service.
The game facilitator will decide if your answer is correct!
I am how many drinks a person generally drinks in an hour.
2.5
We are 3 of the steps you should take when advancing a function.
count chairs, count tables, check for cleanliness, check temperature, check AV is functioning.
I am the number of people who can generally sit around a 72" round
10 people
I am another word for executive, but Maritz refrains from using me when referring to special attendees.
VIP (everyone is IMPORTANT to us!)
This is advice given by the ESSpalooza panel on how to deal with a partner team who may have had an issue meeting and exceeding expectations.
Correct answer will include: be kind, collaborative, solution focused, handle on side, don't throw under the G-bus!
I am a person who is a vegetarian, but chooses to eat fish.
A pescatarian
We are two locations in or around the function room you should always know.
Restrooms and Fire Exits
I am the name of a microphone that is typically clipped on to a lapel.
Lavalier Mic
I was Kim Kardasian on the Keeping Up the the Executives slide!
Hannah Yarborough
I am the name of the dog on the ski trip who was introduced the guest and his son, by Andy.
SNOWBALL!
I am the number of hours food can remain out to eat, after leaving the kitchen (includes transportation time)
4 hours
When connecting with partner teams before a function space, you should always provide me to them...
way to contact/find you (email, cell, ping, etc)
I am an appropriate calming statement to share with an event host when the technology is not quite working yet and the event is about to begin.
Team decides if your answer is a winner!
We are 3 things to consider in terms of Executives transportation, arrivals or departures.
answers may include: times, time needed to get ready, entrance, parking/valet, credentials/badges, the weather, luggage/bags