What is the best benefit of a wax pass for guests who wax consistently?
What is saving money long-term and locking in loyalty?
What retail item should be recommended after EVERY service?
What is Ingrown Hair Serum or Body Polish?
What phrase instantly weakens a wax pass close
What is “Do you want to…”
What is the current referral promo?
What is double referral points ($20)?
Why is breaking wax pass pricing into per-visit cost effective?
What is reducing sticker shock?
What is the strongest wax pass close when a guest says, “I don’t come that often”?
What is showing how inconsistent visits actually cost them more?
What is the best time to introduce retail to a guest?
What is during the service while explaining results?
A guest agrees to rebook but declines wax pass—what went wrong?
What is value not fully explained upfront?
What does “Buy More, Save More” mean for guests?
What is purchasing more products for bigger savings?
What math comparison should you NEVER lead with?
What is full upfront price without context?
A guest waxes Brazilians every 5 weeks, with a red level waxer. What is the most compelling wax pass framing for them?
What is cost-per-visit savings + guaranteed availability?
Why should body polishes be recommended even to guests who “never get ingrowns”?
What is prevention and improved skin turnover?
What objection usually masks fear of commitment rather than price?
What is “I don’t know my schedule”?
When should we mention promos during the visit?
What is during checkout and rebooking (except when checking in a FTG)?
If a guest buys retail once but never again, what failed?
What is education, not the product?
What KPI improves first when wax pass conversion increases?
What is adjusted sales per ticket?
A guest says, “I’ll just wait and see how my skin reacts.” What’s the best response?
What is explaining retail prevents reactions rather than causes them?
What’s the most effective response to “I want to talk to my partner first”?
What is positioning it as a personal self-care investment?
What’s the BEST way to avoid sounding salesy with promos?
What is explaining value/educating guests, not discounts?
What’s the most effective math comparison for hesitant guests?
What is “you’re already paying for this, just at a higher rate”?
What wax pass mistake lowers close rate without the GSA realizing it?
What is asking permission instead of confidently recommending?
A guest says, “I already have products at home.” What’s the correct pivot?
What is differentiating professional-grade results?
Guest says: “I only come when I need it.” What’s the best reframing?
What is inconsistency actually costs more long-term with less than optimal results?
Why can promos hurt long-term behavior if framed incorrectly?
What is training guests to wait for deals?
Why does wax pass conversion stabilize monthly sales more than retail
What is predictable prepaid revenue?