Organizational Culture
Accepted standards of behavior.
What are norms?
Anxiety and doubt caused by an overload of unfamiliar expectations in a new cultural setting.
What is culture shock?
Employee resistance, lack of management support, lack of resources, and unclear objectives
What are barriers to change?
The type of conflict that occurs within a group.
What is intragroup conflict?
A business practice where a company moves its operations back to its home country, rather than performing them overseas.
What is onshoring?
The tangible aspects of an organization's culture.
What are artifacts?
This dimension of Hofstede's Cultural Framework describes the extent to which people are accepting of the unknown.
What is uncertainty avoidance?
Regulation, technology, and competition
What are external drivers of organizational change?
This type of conflict is never functional.
What is relational conflict?
Employees interacting with this technology should consistently check for accuracy.
What is AI?
What are espoused values?
This type of culture has highly pervasive and visible norms.
What is a tight culture?
This type of change comes from the bottom up and is incremental.
What is evolutionary change?
This represents what a negotiating party would do in place of the negotiation (if it results in an impasse).
What is the best alternative to a negotiated agreement, or BATNA?
An important characteristic of groups and teams that is largely undermined by virtual communications.
What is trust?
This analysis framework helps organizations to consider the elements that drive the success of an organization as a function of its workforce.
What is a workforce scorecard?
These studies highlighted ten culture clusters driving subordinate preferences of leadership styles.
What are the GLOBE studies?
Lewin's three-stage change model compares change management to this common element.
What is water?
What negotiators should focus on instead of their counterpart's demands or positions.
What are interests?
This mode of communication is often underappreciated, but has been shown to significantly impact perceptions of one's competence.
What is audio/voice?
The type of organizational culture that is externally focused and flexible according to the Competing Values Framework.
What is a creation-centric culture?
This facet of cultural intelligence can be improved by sharing information about the host country's norms.
What is cognitive CQ?
Approximately this fraction of organizational change initiatives fail.
What is one third?
A suggested conflict style when you face a trivial issue.
What is avoiding?
Recent research on this mode of work has linked it with positive outcomes such as reduced turnover, yet has not found it to be associated with negative outcomes such as reduced productivity or performance.
What is hybrid work?