Can you login to Excellian?
Scheduled downtime typically happens during this time of day.
What is overnight?
Downtime doesn't affect the way we care for patients, but it does affect this important aspect.
What is documentation?
Excellian "read only" is always available during downtime.
False. If there is a network outage it will not be available
Department Appointment reports, staff schedule for all providers are examples of what downtime activity?
What is Printing downtime reports?
Excellian is up and running. This activity is still discouraged until all backloading is complete.
What is logging into Excellian?
An Excellian software/hardware problem, a network failure or a power outage are all examples of this type of downtime.
What is unscheduled?
Staff are notified of Excellian Downtime by this process.
What is a manager notification?
You can find out when Excellian is working by continuing to try to log in to production.
FALSE- This only slows down the process.
Downtime reports are printed in this fashion.
What is by a designated person?
Office Visits, phone encounters, triage encounters and referrals are examples of this step in back loading.
What is items that need to be documented in the chart as part of downtime recovery.
This is the first step in reporting a problem with Excellian
What is calling the help desk?
New information cannot be saved in the "read only" environment.
True
This is how a new patient MRN is obtained.
What is by registration?
This is the smart phrase staff use to not downtime in the patient's chart
what is .down?
Writing your documentation on post it notes is described as this type of downtime process.
What is a bad idea? Use the forms.
Every downtime form should contain this vital item.
What is a patient sticker?
Information in the ready only environment is only as good as the last save prior to the downtime.
True
The labeled patient downtime forms, labels and the clinical summary report are examples of this.
What is what registration gives the nurse at the start of the visist?
This is where downtime forms are sent after downtime recovery is complete.
What is HIM?
A patients medical record number can be found here.
What is In the read only environment if available.
Downtime reports can be printed from any PC
False
These are 2 important reasons that all paper documents should be kept in the patients paper chart
What is legal documents and downtime recovery?
This department is first to begin backloading.
What is registration?