After choosing a solution, people should do this next.Anger is called this kind of emotion because it often comes after another feeling.
What What is follow through?is a secondary emotion?
These statements often make people defensive because they sound accusing.
What are “you” statements?
These come before the situation and shape how we react.
What are expectations?
“I should always get what I want” is this kind of expectation.
What is unrealistic?
To reduce tension, goals for ending an argument should be this.
What is realistic?
This is the goal of expressing anger in a healthy way.
What is to let the other person know how you feel without trying to hurt them?
If anger is expressed negatively, people are less likely to do this.
What is listen?
When expectations and reality do not match, this can happen to the ego.
What is an ego bruise?
“I should be shown respect” is presented as this kind of expectation.
What is realistic?
Working together to think of possible solutions is called this.
What is brainstorming constructive options?
This term means the step-by-step buildup that can end in an emotional or physical outburst.
What is the anger process?
Saying “You make me furious” is a problem because, according to the lesson, no one directly does this.
What is make another person feel an emotion?
Hurt, fear, and loss of control are examples of these.
What are primary emotions?
Our understanding of a situation is colored by past experiences and these.
What are expectations and beliefs?
After choosing a solution, people should do this next.
What is follow through?
According to the lesson, anger itself is this kind of emotion.
What is a normal human emotion?
Negative anger expression often causes the other person to feel this too.
What is anger?
In the anger model, this comes after beliefs and feelings.
What is the anger response or acting out?
Conflict often begins when two people do not agree on these.
What are beliefs or perceptions?
An unrealistic goal in a conflict is expecting Betty to do this without knowing why you were offended.
What is apologize?
The lesson compares anger to this other recovery concept because both begin long before the outburst or use happens.
What is relapse?
When clients reread their letter as the receiver, they are practicing this skill.
What is seeing the other person’s perspective?
According to the lesson, people often jump from the situation straight to anger without considering these two steps that come before the angry reaction.
What are beliefs and feelings?
What we tell ourselves about a situation strongly shapes this.
What are our feelings?
This prayer is used in the lesson to teach what to accept and what to change.
What is the Serenity Prayer?