FCP
Scheduling Scenarios
Matching (reason with visit type)
Fun Facts
100

N/S Policy 

Same day r/s, cancellation and no show result in a $25 fee. First n/s of the year will be waived

100

Johnny has a cough and runny nose, tested negative for covid and wants to come in tomorrow. What appointment type would you select? 

EP- Simple Visit

100

Follow Up rash

EP- Follow Up

100

How many days are there in a year?

365

200

What form must every patient have filled out and attached to patient docs? 

Medical Release Form

200

Jane calls to schedule her annual WCC, she just turned 15 yrs old. What appointment type would you select?

EP- w14+ (wcc)

200

2 yr wcc

EP-24m-35m WCC

200
There are ___ continents in the world

300

What is the office protocol for patients? 

Everyone over the age of 2 must wear a facemask and there is only 1 parent allowed in the room with the patient

300

Jake went to the ER 2 days ago for a fever, his parents are calling to make a follow up appt with the dr. How would we schedule it? 

EP- ER f/u (Urgent Care) 

*for reason, put the name of the ER or UC the patient went to and then the reason for the ER visit*

300

EKG for Sports Physical

EP-Nurse (Immunizations/blood draw/ ekg)

300

How many letters are in the alphabet? 

26

400

New Patient Protocol 

Arrive 30 minutes early, bring ID's, Insurance Card, and have parent fill out MRF

400

Sandy needs a sports physical for high school. Her last physical was 7 months ago and she has private insurance. How would we schedule? 

Sports/Camp (Sports/Camp Physical) 

400

Follow up for ADHD

EP-ADHD

400

What is 11*11? 

121

500
To satisfy HEDIS, what is the minimum amount of WCC's a patient must have before they are 15 mths old?

6

500

Mom calls to create a NP chart for her 12 year old son. What steps do we take?

1. Ask what insurance they have and make sure we accept it.

2. Create the chart

3. Ask the NP screening questions

4. Find an available slot in the schedule and make an appt. 

500

Asthma f/u for a child who is 9 years old

EP-Asthma 4-11y

500

What is the largest country in the world?

Russia

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