Flex
What does a MOS log into at the start of their day?
Talk-Desk
How long does a D2Me (Initial) usually take?
45- 60 Minutes
What MACRO do we use when a member doesn't answer our call?
.na
We trained originally to do both D2Me and...
What are the two reward amounts a member can recieve?
$50 or $100
What MACRO do we use if a member is admitted into the Hospital or SNF?
.inpatient
What is the unofficial official nickname of Flex Guides?
FlexiBobs
Whats the one word we shouldn't use when "offering" a D2Me?
FREE
How many total teams are now working as flex guides for D2Me?
Four (4)!
Aces, 100DeBres, The Yaks, & Tori-Allstars