Welcome to Four Seasons!
What is the Golden Rule?
Treat others as you would wish to be treated
Name three Code of Business Conduct & Ethics topics
Anti-Bribery/corruption, Conflict of Interest, Confidentiality & Guest Privacy, Protection of Company Assets, Accuracy of Records & Reporting, Discrimination & Harassment, Health & Safety, Competition & fair Dealing, Execution of Agreements, Electronic Systems use
What are our Employee Behaviors?
Start With The Heart
Elevate Your Craft
Be You
Yogesh Juneja
What is our purpose?
To create exceptional moments with genuine heart
Belonging is being invited to the party, being asked to dance, and...
Your favorite song being added to the playlist.
The Beverly Wilshire is famous for being featured in what movie?
Pretty Woman
This PC Member has two lovely children named Harrison and Poppy!
Chris Shiel
Name our four pillars?
What are two main kinds of company assets?
Physical & Proprietary
How many properties are located in the USA?
41
This PC Member is a big supporter of Bundesliga side Werder Bremen
Imke Rohde
How did the four seasons logo come to life?
Interior Designer delivered it on the back of a napkin when traveling on an airplane
Where is our evacuation area?
59th and Park Ave under ramada area
Name three hotels featured in the "Based on a True Stay" videos
New York Downtown, Madrid, Miami, Megeve, Boston
This PC member is originally from New Orleans!
Mohana Khaled
Name everything that fills the "Core" of our Culture Tree?
Employee behaviors and the Golden Rule
What does PASS stand for?
Pull, Aim, Squeeze, Sweep
What training document do we provide that shows the sequence in which service is delivered to the guest?
Steps of Service
This presenters favorite Broadway show is Moulin Rouge
Michal Dedera