What is communication?
The exchange of information between 2 people.
What is a Hard Skill?
A specific skill set that a person possess and uses in a measured way
What is the first part of an email
Subject and greeting
What are the 4 types of communication?
Passive, Aggressive, Passive-Aggressive, Assertive
Interview
A meeting and questioning to determine if someone is worthy of a job
What are employability skills?
Employability skills aka soft skills are certain skills that you need to get and keep a job.
What is a Soft Skill?
Soft skills are skills that are attributes, traits and abilities that are needed to succeed in you job
What is the purpose of a Email/Business letter
To communicate professionally
What are the 4 types of Business communications?
Upward Communication, Downward Communication, Lateral Communication, and External Communication
Respect
Looking up to someone you Honor
Why are employability skills important?
Employability skills are important because they can help you get a job, keep it and do well in that job.
How can soft skills be used in a workplace?
Soft skills can be used in a workplace by using them to work with other people and have good communication skills.
What is the first part of a business letter?
Both of the addresses (Sender and Receiver Address)
When would you would use Aggressive Communication?
In a chaotic workplace
Communication
The act of people using words or signals to exchange information
Give 4 examples of employability skills
Communication, Networking, Using technology, Work Ethic, Respect, Responsibility, Critical Thinking, Attitude, Enthusiasm, Motivation, Professionalism. (any 4 of these)
Why are soft skills so important in a workplace?
Because they can help communicate well and be successful in a workplace
Why are emails so important
They allow us to communicate professionally and help us with our work.
Why is it important to to use the different types of communication where they are supposed to be used?
Because if you use aggressive communication in a passive place you could come off as bossy and not the emotion you are actually using.
Responsibility
A job that is yours to do.