Administration
Employee Handbook
Welcome to GardaWorld
WinTeam
Site Expectations
100

A change in an employee's payrate, job site, or employment status should go on what form?

Change of Status Form (COS).

100

Number of hours prior to start of shift that an employee must notify their supervisor if they plan to be absent.

Four hours.

100

What item is everyone required to have on them at all times? 

GardaWorld Mission & Value Card

100

Where would you find Security Officer 1 regular?

Invoice description.

100

What two items should be posted on site for our team?

Contact Matrix and Schedule.
200

What should always accompany a CAF?

Supporting Documentation/Evidence

200

How far in advance should a request off be made?

One month in advance.

200

The 4 GardaWorld Core Values.

Vigilance

Trust

Respect

Integrity

200

What is NBOT?

Non-billable Overtime.

200

What is a SAR?

Scheduling Activity Report

300

What form would be filled out for any emergency/accident-related problems on site?

Incident Report.

300

This platform is how every employee can access the Handbook at any time.

EHub

300

Who is the CEO of GardaWorld?

Prentice Robertson

300

What is the difference between payable hours and billable hours? 

Payable hours are the hours we're paying everyone. Billable hours are the hours we're billing the client.

300

What form is required to be filled out by new employees within their first week on site?

10 Star OJT Training Checklist.

400

All CAF's must be written in...

3rd Person 

400

This is the name of the set of expectations every employee is held to in the Handbook.

The Rules of Conduct.

400

What year was GardaWorld founded?

1995

400

What is drive time, admin, and training examples of?

Non-billable description

400

What is the purpose of a Contact Matrix?

To notify the proper chain of command for each scenario.

500

Every employee assigned to a driving site MUST have these two valid documents to be considered "in compliance". 

1. Valid driver's license.

2. Valid MVR check.

500

What two factors qualifies an employee eligible for their "GW annual anniversary gift" (anniversary pay)?

1. Annually worked a minimum of 1,664 hours. 

2. Have completed at least one year of continuous service with GardaWorld.

500

How many GW sites does our Central PA branch have?

27 sites.

500

What would be utilized for Holidays when a shift overlaps into the following day?

On Scheduling - Next Day

500

What is the site expectation percentage for team time?

95%

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