Ethics, Culture and Religion
Interculturality in Professions
Cultural Negotiation & Conflict Resolution
Culture Shock
Unintentional Offense
100

Define culture in three key words

Values, beliefs, behaviors

100

How is interculturality relevant in healthcare?

Patients may have different beliefs about treatment and healing.

100

What is intercultural negotiation?

Reaching agreements across cultures with different communication styles.

100

What is culture shock?

The feeling of disorientation when exposed to a different culture.

100

What is an unintentional offense?

Accidentally offending someone due to cultural differences.

200

Name two visible cultural differences.

Clothing and food.

200

How is it applied in education?

Teachers adapt to diverse learning styles and backgrounds.

200

What role does silence play in Asian negotiations?

It reflects thoughtfulness and respect, not disinterest.

200

What emotion is common during culture shock?

Frustration or anxiety.

200

Example of a phrase that could be misinterpreted across cultures.

“That’s interesting” can sound sarcastic in some cultures.

300

How can religion affect workplace dynamics?

Through dress codes, prayer times, or dietary restrictions.

300

What is a legal challenge in intercultural environments?

Language barriers affecting understanding of rights or contracts.

300

Name a strategy to resolve cultural conflict.

Active listening and cultural mediation.

300

What causes culture shock?


Unfamiliar customs, language barriers, or different social norms.

300

Why is nonverbal communication important?

Gestures and expressions vary and can cause misunderstandings.

400

Name a religious holiday and its cultural significance.

Diwali: Festival of lights in Hinduism, celebrating good over evil.

400

What is intercultural competence?

The ability to work effectively across cultures.

400

How does communication style affect negotiation?

Directness or indirectness can cause misinterpretation.

400

What is "reverse culture shock"?

Difficulty readjusting to one's home culture after living abroad.

400

What should you do if you unintentionally offend a colleague?

Apologize sincerely and ask for clarification or guidance.

500

What is professional ethics?

A set of moral principles that guide behavior in a professional setting.

500

Example of an inclusive policy at work.

Allowing flexible holidays for non-majority religious observances.

500

Give an example of poorly handled cultural conflict.

Insisting on punctuality in a culture that values flexibility in time.

500

Share a real or fictional example of culture shock at work.

A person live abroad and language barrier, different culture.  

500

Share a workplace example of unintentional offense.

Giving a thumbs-up in a culture where it’s considered rude.

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