A
What is "Co-pay"
What is "Co-insurance"
What is "NPOP"
What is "Premium"
What is "Deductible"
What is "LEP"
What is "HUD"
Give 1 billing intent
Give 1 billing job aid
Give 1 billing call type
What can you see in the "Billing Overview" Part of Maestro
What can you see in the Billing "Payment Method History" Part in Maestro
What can you see in the "Billing History" part of Maestro
Why do we offer Repayment Plans?
Give 3 requirements for Repayment Plans
Show the "Payment Method History" Part in Maestro
How do you compute for LEP
Run and Explain the "Repayment Calculator"
Show the "Billing History" part in Maestro
Show the "Billing Overview" part in Maestro
Navigate the "Establish Repayment Plan" intent
Navigate the "General Billing Questions" intent
Navigate the "Manage LEP" intent
Navigate the "Premium Payment Discrepancy" intent
Navigate the "Refund a payment" intent