The main part of a visit you should never guarantee
Faculty meeting
You do this when you open the last box of anything related to snacks/drinks
Tell Kelly
This person helps prospective students with their financial aid package
Their admissions counselor
This is what you do when you cover a shift
This is what differentiates a packet for a late arrival from a normal one.
A gray lanyard
What you do when someone wants to meet with a coach
Tell them to fill out the recruitment form
Something to always double check for when saving chapel seats?
Group Visits
This office can help get you off the Cedarville Magazine mailing list
Advancement
The last thing you do when you leave the front desk at 5pm
This is how many meal tickets go in a packet
One more than the student's guest count
The only days when someone can request overnight housing
Event days (preview days included)
This is when you save chapel seats
As soon as you get in at 8am
This is what you should do when a student is visiting next week and tells you they want to attend a class
Tell them we will do our best to work it into their schedule and tell Lynsey all the details they gave you
What to do when you are covering the front desk and someone comes in for an admissions counselor meeting
Tell them you will let their counselor know and they can have a seat (and they can grab a snack or drink if you want), then chat the counselor to let them know and include a description of the student
Additional pieces that go in walk-in packets
Pen, QR code, generic connect card
This button doesn't work and should never be used
The reschedule button?
This is what you do if you notice a task has not been completed
Make sure it gets completed
Someone is calling to register for a visit to look at our PA program
Send them to Grad Admissions!
This is what you should do with an empty box
You notice something looks off on a schedule or something goes wrong (i.e. ripping the corner off of a schedule)
Don't ring it back to Lynsey so she can reprint it
What to tell someone if they call on Friday and want to visit on Monday
They can come, but they will be a walk-in (include when and where they should arrive)
What you do when you complete a workflow task
Mark it as completed
Someone calls to tell us they are visiting today, but are running late
Let Lynsey or Kelly know
Approximately how many people should be on one tour group
15
This is what is different about event day meal tickets
They only offer lunch at The Commons (and they do not say 1000 days on the back)