Spectrum Voice
How much is back up battery?
$60
Give me at least one requirement of a mobile phone being unlocked.
GEN8404
What steps need to be taken if you are calling out?
contact the supervisor attendance line
contact the national attendance line
How long is the SLA for OTL?
3-5 business days
Give me two countries that are included with unlimited long and local distance.
Give me two leads that won March Madness incentive.
Cody
Danielle
Joshua
Ashley
Give me three examples of inappropriate clothing in the workplace.
multiple examples
What is the Director limit for OTLs?
250
How many countries are covered with International package
70
What is the mobile scope of support article?
GEN7718
What is GUILD?
tuition free program for careers that align with Spectrum
If the VP is OOO who is in charge of his over the limit tickets?
His buddy VP at another site
Give me at least three examples of Voice features.
PR139
what food was downstairs today?
From Across the pond
How many hours of Vacation is provided to a year 5 employee?
144hrs
what lead is the lead of the month for December
Sherreta
What new offer was recently released?
What day does EIS begin?
Give me at least five examples of observed holidays within the center.
NYD
MLK DAY
MEM DAY
IND DAY
LABOR DAY
THNK DAY
CHR DAY
How many personal days does a full-time employee have receive yearly?
4 days