HR Benefits
TM called AskHR stating that their aunt passed away and they need a few days off for funeral arrangements.
Process Bereavement Leave Inquiry
TM requested to have address change in Workday.
Update Worker Personal Data
TM stated he was supposed to receive $1500 relocation bonus, but never received it.
Relocation Payment Inquiry
Apply for Job
HRBP needs to change dates for a DA that was entered for a TM.
Manage Disciplinary Action
TM is on leave and requesting to know the amount owed for their benefits for the last 2 weeks.
Process Premium Payment
TM was term due to I9 docs expiring, two weeks later they received updated documents and can be reinstated.
Reinstatement Support
TM is requesting a copy of the last 3 paystubs.
Payroll Process Payslip Inquiry
TM received a letter from IRS stating that their information does not match.
1095 C Documents
TM created a portal case attaching an invoice form from their college.
Manage Educ Assistance & Tuition Reimbur
TM reached out to HRA stating that he is now required by the court to carry his daughter on his medical insurance.
Process Qualif Med Sup Court Order QMSCO
Need to change positions of twenty six TMs.
Administer Mass Change
TM is asking why garnishments are still coming out of his paycheck when he is not required to pay anymore
Garn Custodial Parent/Plant Inquire
TM is going out of the country for 3 months. TM needs to have the approval to refill her Emgality prescription for 3 months while she is out.
Process Prescription Inquiry
TM created a case attaching resignation letter
Initiate Resignation/Termination Support
Salaried TM is requesting to know how much available PTO they have available.
Process Holiday / Time Off / PTO Inquiry
TM is upset about the way her supervisor has been treating her. She wants to speak to someone about it
Referred Ethics/Tell Tyson First
Several TMs come up to you and tell you that they called in yesterday and they still got pointed.
WFM IVR Not Responding
TM has been on STD for 12 weeks and stated his doctor is extending his leave for 10 more weeks. TM wants to know if this will be okay.
Administer Long Term Disability (LTD)
HRA has cases opened on draft state that she cannot get into or close out.
System Issue
TM is requesting more information on discounts for Car Rental exclusive to Tyson TMs
Process Beneplace Inquiry
Need to collect all equipment from a termed TM. Need to complete exit checklist.
Off-Board Workers
TM's anniversary was two weeks ago, and they should have accrued two additional weeks. TM only received one additional week.
WFM Manage accruals & balance tracking
TM accidentally received pay for 6th & 7th day, need to have corrected.
Gross Payroll Inquiry
Case needs to be created for a KA that needs to have information updated.
Knowledge Enhancement