Annual Passes
This annual pass provides guests one complimentary HHN ticket, express after 4pm, and free valet parking.
Premier Pass
This is the system TMs use to process transactions such as ticket and pass sales, premium products, and discounts.
Galaxy
This is the only attraction that requires a park-to-park ticket or annual pass.
The Hogwarts Express
The Portland Cream and the Grape Ape can be ordered at this quick-service restaurant in CityWalk.
Voodoo Doughnut
These are the three hotels that provide guests with unlimited express passes at the two dry parks.
Loews Royal Pacific Resort, Loews Portofino Bay Hotel, & Hard Rock Hotel
This annual pass has block-out dates and provides passholders 50% off daytime self parking.
Power Pass
This is the system that is used to document guest feedback and recovery.
SalesForce
The organization Universal Orlando has partnered with to assist in issuing accommodations to our guests.
IBCCES
Butterbeer and Fishy Green Ale are two unique beverages that can be found in this area of Universal Studios.
The Wizarding World of Harry Potter- Diagon Alley (London)
This resort includes a bowling alley and a lazy river for guests to enjoy.
Universal's Cabana Bay Beach Resort
This is the number of guests one FlexPay contract can include.
Six (6)
These are the translation devices GS coordinators have access to.
PocketTalks
The three accommodations provided for guests at the Rentals areas inside of Islands of Adventure and Universal Studios.
ECVs, wheelchairs, and strollers
The two full-service restaurants inside of Islands of Adventure.
Mythos Restaurant and Confisco Grille
This transportation service is provided to all on-site hotel guests.
Complimentary shuttles
This pass has the most blockout dates and does not include free parking.
Seasonal Pass
This is the system used to log and search for guests' lost items.
ChargerBack
The two rides that do not accept standard or unlimited express passes.
Hagrid's Magical Creatures Motorbike Adventure and Pteranodon Flyers
Burgushi is a fusion of sushi and hamburger that can only be found at this CityWalk full-service restaurant.
The CowFish
Harbor Nights is a monthly food and wine event that takes place at this hotel.
Loews Portofino Bay Hotel
This the location of the Universal Orlando Annual Passholder Lounge.
Toon Lagoon (Betty Boop)
The system used if a guest brings TMs this type of of confirmation number: 20160302GCC12345-1
Open Order
Guests who require seating accommodations would be issued this type of pass.
Priority Seating/Show GAP (Guest Accommodation Pass)
This is the name of the multi-colored frozen treat at Volcano Bay.
Waturi Fusion
This hotel is located directly adjacent to Aventura Hotel, and provides its guests water taxi transportation to CityWalk.
Loews Sapphire Falls Resort