WORKQUEUES
POTPOURRI
ACTIVITIES
GUARANTORS
LIABILITY BUCKETS
100

This history shows the number of accounts added & removed from a WQ

What is the Seven Day History

100

This icon indicates an HB account

What is a building with the plus sign

100

This activity type is used to send a letter to the patient

What is an Account Activity?

100

This person is responsible for the copay

Who is the guarantor?

100

These buckets are found in the Liability Bucket tab

What is Pre-Billed, Insurance, Informational and Self-pay?

200

Accounts pending information should be placed here for later follow-up

What is the Deferred Tab

200

Clicking on the patient's name or image will open this section

What is the Registration?

200

This activity type is used to communicate with the clinical dept staff

What is an Account Activity?

200

This guarantor type is acceptable for behavioral health 

What is Behavioral Health (B/H)

200

Users need to click here to open bucket details

What is the Status Hyperlink?

300

This type of work queue holds accounts with claim errors

What is a Claim Edit Workqueue

300

The insurance termination date is entered in this field

What is the "Effective To" field?

300

This activity type is used when sending an appeal to the insurance

What is a Follow-up Activity?

300

This guarantor type is used for an auto accident that occurred at work

What is Worker's Compensation (W/C)?

300

The number found on an EOB that is needed for payment posting

What is the Claim Invoice Number?

400

This account work queue holds discharged not billed errors

What is a DNB Workqueue

400

"OW" represents this service line

What is Geisinger St Luke's?

400

This activity type is used to resubmit a claim

What is a Bucket Activity?

400

Guarantor account types are important for this reason

What is appropriate billing?

400

Users click here to view a claim

What is the Invoice Number Hyperlink?

500

Payor Reject WQs are located here

What is an Account WQ

500

The Status Summary tab opens when users click here

What are the Storyboard Icons?

500

This activity type is used to print a claim detail bill

What is a Bucket Activity 

500

The guarantor account type will be changed here

What is Encounter Guarantor and Coverages?

500

Owning Areas are used for this purpose

What is sending an account to a department denial work queue?

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