Top 10
A patient should receive this 100% of the time
What is an HC handoff?
This form should be utilized during prep.
What is the specialty check list?
This insurance covers basic dental care at a lower cost.
What is a Health Maintenance Organization (HMO)?
This workqueue catches registration level errors.
What is pre-reg?
These payment arrangements require no down payment.
What are Smile Generation Financial (SGF), HealthCare Financial Direct (HFD), Proceed and OneMain.
This should be scheduled for every patient after their visit.
What is a CCX?
Confirmation Calls should begin ___ week(s) out.
What is 2 weeks?
This is required by the insurance to be reviewed every time we present treatment to a patient.
What is the Basic Covered Benefit (BCB)?
_-___ __ should be completed for every patient.
This external financing approves a patient with a soft credit check only.
What is HealthCare Financial Direct (HFC)?
This is a great time to celebrate wins and talk about the schedule for the day.
What is daily huddle?
This should be called for every patient prior to the appointment to verify fees.
What is the insurance?
If the patient has this then the insurance will not pay towards treatment for a specific time frame.
What is waiting period?
When gathering demographic information from the patient we should make sure that it matches what the _______ has on file.
What is insurance?
What is Proceed?
___% attendance is required for all essential programs.
What is 100%?
Specialty accounts for this percentage of our business.
What is 50%?
When presenting to a patient remember the power of this.
What is the pause?
This is the number one purpose of the HealthCare Coordinator.
What is gain a financial commitment from the patient?
OneMain allow patient to financing $__,_____ up to ____ months.
What is $30,000 up to 96 months?
This document allows clinicians to align with the OD's culture in the office.
What is clinical culture document?
This workqueue should be worked daily for specialty patients.
What is specialty referral follow up workqueue?
This is how the PPO insurance will coordinate how they will pay towards a specific treatment.
What is paid benefit?
These two cards need to be collected once a year from the patient.
What are medical insurance and dental insurance cards?
These external financing options pay the office today.
What is Smile Generation Financial (SGF), Healthcare Financial Direct (HFC), Proceed and OneMain?