Take Charge
Skills
Goals
Consumer
Problems
100

Using "I" statements

What is a way to express my feelings so it's not confrontational?

100
Carefully choosing your words and expressions so that you communicate what you really mean.

What is Communication Skills?

100

You consider these when making our goals.  They are your ideas, beliefs, and attitudes about what is important that help guide the way you live.

What are values? (p. 35)

100

A person who purchases or uses health products or services.

What is a health consumer? (p.40)

100

Your new bike pump doesn't work, so you check what before calling the store?

What is check the store's return policy? OR What is check the warranty? (p. 44)

200

Working to improve your own health and the health of your family and community.

What is advocacy? (p. 29)

200

Specific tools and strategies to maintain, protect, and improve all aspects of your health.

What are Health Skills? (p. 28)

200

A goal you can achieve in a short period of time?

What is short-term goal? (p. 37)

200

Bandwagon is a type of what that advertisers use to get consumers to buy a product by saying "everyone is using it."

What is Advertising Technique? (p. 41)

200

When the store won't honor their product or return policy, you can report them to this agency.

What is Better Business Bureau? (p. 45)

300

Use a step-by-step process to evaluate your options and make healthy choices.

What is decision-making? (p. 29)

300

The process of ending a conflict through cooperation and problem-solving.

What is conflict resolution? (p. 30)

300

A goal that you plan to reach over an extended period of time--sometimes short-term goals are part of it.

What long-term goal? (p. 37)

300
A company's written agreement to repair or refund your money if the product does not function.

What is a warranty? (p. 42)

300

When there is contaminated food at a grocery store chain, this agency might be called in to deal with it.

What is FDA (Food and Drug Administration)? (p. 45)

400

Use healthy strategies to reduce and manage stress in your life.

What is stress management?

400

Taking charge of your own health by practicing healthful behaviors and managing stress.

What are Self-Management Skills? (p. 31)

400

The action-plan steps that will help you to identify your goal and achieve it. It will make you smarter.

What is a SMART Goal? (p.38)

400

When a consumer is evaluating sources of information, that are well-grounded and justifiable, they are looking for this type of source.

What is valid? (p. 42)

400

The health care provider will not give the care you want or need. One option is

What is change health care providers (doctors)?

500

You resolve problems with others in healthy ways.

What is conflict resolution?

500

Communication strategies that can help you say no when you are urged to take part in behaviors that are unsafe or unhealthful.

What are Refusal Skills? (p. 29)

500
Turning your dreams and goals into reality requires this.

What is an Action Plan? (p. 39)

500

An advertiser that shows a beautiful couple hiking in the mountains while trying to get you to buy a certain deodorant is using this technique.

What is Great Outdoors? (p. 41)

500

 The phrases "Secret formula" or "Miracle cure" on a health product are what to a consumer.

What is red flag (or warning signs of possible health fraud)? (p. 46)

M
e
n
u