Families
Authorizations
Billing
Providers
MISC.
100
2 Part Question 1. How long does CCA have to make a determination of Approved or Denied on a initial application? 2. How long does CCA have to act on a report of change received by a parent?
1. 30 Days from Date of Receipt. 2. 10 Days from Report of Change.
100
What is an authorization?
A document that is received by the parent and provider, once the family has been approved through CCA.
100
How many days does CCA have to pay on a billing form submitted by a provider, from the date of receipt?
30 Days
100
How often is a licensed provider to renew with CCA?
Renewal coincides with licensure expiration. When a licensed provider renews with CCL (Child Care Licensing) they also need to submit renewal paperwork to CCA. These are seperate agencies!
100
Where is CCA Located and telephone number?
ADDRESS: 1949 Gillam Way, Ste. G Fairbanks AK 99701 PHONE: 1.907.479.2212 or toll free at 1.855.479.2212 FAX: 1.907.479.2295 or toll free at 1.855.479.2295
200
What are 3 eligible activities that families may participate in, in order to receive CCA?
1. Working 2. Seeking Work - MAX OF 80 HOURS PER CALENDAR YEAR. This may be issued in 16 PT Days or 8 FT Days of Attendance ONLY. 3. Attending Educational Courses and/or Training. * All activities must be verified by family. * If a 2 parent household, BOTH must be in an activity.
200
What is a "School Age Blurb"?
The School Age Blurb will be on the bottom of authorization documents if a child is attending school. This blurb reads, "Payment to be made at a FT Daily Rate minus a PT Daily Rate, not to exceed a FT or PT Monthly Enrollment Rate."
200
How long does a provider have to submit a billing report form?
90 Days except for the month of May and June, due to fiscal year turnover.
200
What are various ways to submit Pass I/II/III billings to Fairbanks CCA?
1. Walk In 2. Fax - Except for July and initial billing. These must be submitted with original signature. 3. Drop Box 4. Email 5. Snail Mail
200
When may a family owe more to a provider than the required co-pay amount given by CCA?
The Facility Rate is more than the state maximum rate. *This difference will not be looked at when a provider reports non-payment.
300
Families working over night receive up to 8 hours before OR after a shift to cover sleep.
Sleep Time
300
What is the difference between an attendance and enrollment authorization?
1. Attendance is based on family activity schedule and results in the child being in facility 16 days or less per month. 2. Enrollment is based on family activity schedule and results in the child being in facility for 17 days or more per month.
300
What are reasons why my bill was rejected?
1. Missing PVN, ICCIS Number, Signature, Totals, Incorrect Name for Children or Parent. 2. No Authorization for child. 3. No record of attendance marked on billing form. 4. Ineligible hand writing. 5. Provider used white out or pencil.
300
When a rate change is submitted, what will be the 1st effective date?
30 Days +1st of the month. For EX: A rate change is submitted 11/5/2012. (30 Days from 11/5/2012 is 12/5/2012. 1st of following month is 1/1/2013). Effective date of rate change would be 1/1/2013.
300
Why can't CCA tell me anything about my families?
Per Department of Health and Social Services, along with HIPAA, Child Care Assistance is unable to provide any information to a provider, without written consent from the parent. If written consent ( AKA Release of Information) is granted to provider and submitted, CCA and Provider may communicate based on family eligibility and case information only. **CCA is not allowed to produce a form for this, and it must be completed between parent and provider only.
400
According to Family Rights and Responsibilities, what is the family required to pay, monthly, to the provider?
Co-Payment which is found by calculating family income. *Will be located on authorization document.
400
Authorizations can't be changed for the ______ month we are in.
1. Current Why? CCA Policy and Procedure states we are unable to change current month authorization. We are required to give a 10 day notice to families, when it raises co-pay or decreases units of care. Other reports of change will take effect the 1st of the following month EXCEPT with Increase in care that is reported by parent. This will be forwarded onto billing.
400
Providers may bill CCA a registration fee of $______ per child and facility, _________. Provider must be __________.
1. $50.00 2. Annually 3. Licensed
400
Is a 2 week written notice required by CCA's Provider Rights and Responsibilities?
Yes, unless it is mutually waived between parent and provider. Please see hand out on provider R & R.
400
"____ __! is an enhanced referral and supplmental funding program for children with special needs."
AK IN! Contact thread Resourse and Referral for more information! 1908 Old Pioneer Way Fairbanks, AK 99701
500
What is the quickest way for a family to receive approval?
The quickest way for a family to move through the application to determination process would be; 1. Submit ALL information at time of application. This may include; Verification of birth for children, Government Issued ID, all income received, and training/education documents (if applicable). 2. Schedule an interview, timely. This is the parent responsibility. CCA does not contact parents to schedule an interview, except by mail. 3. Parent must be able to give a provider name and start date before processing application to approval/denial. *An authorization is not possible before a family starts at a facility.
500
Who completes Pass I authorizations?
Pass I authorizations are processed through CCPO in Anchorage. Parents receiving Pass I benefits must contact Public Assistance Caseworker for assistance.
500
A parent does not give a 2 week notice and bails. What am I allowed to bill?
If the child has a enrollment contract, and has attended at least 1 day in that month...you can bill for the entire enrollment amount if you choose. If the child has a attendance contract, provider will only be paid for days the child was in attendance. The family will not be authorized to attend another facility for 2 weeks from the report of change.
500
Who can I notify with openings and get on the referral list for families in the community?
thread Resource and Referral 1908 Old Pioneer Way Fairbanks, AK 99701 PH: 1.907.479.2214 *thread Child Care Assistance is not allowed to promote or encourage provider names to families participating in the program. They will be referred to thread R & R for assistance.
500
What area does thread Child Care Assistance offer services to? How many families are we helping?
From Denali Borough to North Slope - Barrow! We currently have approximately 420 families and 475 Children = 120 Cases per CCA worker.
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