Hungry Hungry HIPAA
HIPAA
Health Insurance Portability and Accountability Act
Address, Last 4 of SSN, Date of service, Insurance ID #
What are HIPAA identifiers
Release of Information
What is a form we send out to the patient so that they can designate/authorize another individual to have access to their account.
Encryption
Converting information into a code to prevent unauthorized access.
Verbal authorization
What is needed to speak to a caller other than the patient regarding an account?
PHI
Protected Health Information
Breach
Unauthorized acquisition, access, use or disclosure of protected health information
Power of Attorney
What is a legal document that gives an individual the authority to act on behalf a patient.
Email reply guidelines
Verify 3 HIPAA identifiers, confirm the email address, double check the attachments to ensure they are for the correct patient.
1 identifier only
Information that we can leave on a patient's voicemail. Either pt name OR hospital
PII
Personally Identifiable Information
Press TCN pause button
Mute audio recording when submitting a credit card number into OneSource
Financial Responsibility Consent
A legal document that outlines a patient's financial obligations for healthcare received.
Automatic failed call monitor
Failure to verify HIPAA
Guarantor
Designated individual that can be provided account details after passing disclosure. They are financially responsible for the account.
Under the Medical Record number
Where do reps upload a ROI or HIPAA release in DI
HIPAA verification template reply
If there are not 3 HIPAA verifiers in a received email request, reps send this document to verify additional information.
Provider Contractual Agreement
Legal document that represents the business relationship between healthcare providers and payors. It outlines responsibilities, rights and duties.
"Private"
What should be entered in the subject line of an Outgoing e-mail to protect PHI?
"CONFIDENTIAL INFORMATION"
Listed on cover sheets for faxes, emails or physical mail
Attending Doctor Name
Reps are able to answer questions from a doctor's office if disclosure is passed and this is provided.
Insurance company, attorney, provider, spouse, facility, etc.
What is a Third Party Caller?
Patient Information Request form
Document used by 3rd parties to request information related to a patient.
Proofpoint-pps@uhsinc.com
Notification confirmation that your email message has been encrypted
Vendor Management
Provides medical records or itemized bills for attorneys