Point Care SOC
Scheduling
Pathways
Android Phone
Point Care RV
100
  • Where can the payor source be found?

3 dot menu > Med Recs > Demographics > Payor Source


100

True or false- Can I reschedule myself to another day

You cannot reschedule an oasis time point or a visit to another medicare week but yes you can schedule to yourself with reschedule box and 2 syncs

100

What color are the pathways that need to be chosen

Red

100

Can I look at my past schedule from the beginning of the week

Yes When you are in calendar go to menu agen time tracker Then you click on yourself as the individual

100
  • Where can I see if the patient has wounds?

3 dot menu > Med Recs > Wound Summary Report

200
  • Where can list of all Service Codes be found in Poincare? (besides Hartford Guide)

3 dot menu > Reference > Service Codes



200

Can I see who is in the care team on Pointcare

No but back office can view in HCHB 

200

What are examples of extra additional vital signs I can add

Blood sugar mid upper arm circumference INR

200

What is the Hospscotch

Page when you click on patient  Visit Actions, Medical Records, Notes, PRN, Reference and Sign out

200

What are the absolute things that need to be done in the home for Pointcare

Open visit- patient signature, vitals and Press incomplete

300

Do I still need to do a paper Emergency Preparedness plan form

Yes

300

What is in the littel yellow flagged Client reference at the bottom of the hopscotch

MR number DOB name diagnosis MD name address and visit type

300

Can I close a pathway

Just like care plans Pathways can and should be completed when they no longer need to be assessed.  It never looks great when magically they are completed on last day-  Teaching is at each visit

300

What does SASSY stand for 

Sync Accept sync for all visits

300

Where can I look up a medication

Hopscotch- Reference blue button

400
  • Where can I find a patient’s age? (bonus points if you can give multiple options)

3 dot menu > Med Recs > Demographics > Personal

Or – 3 dot menu > Med Recs > Client Snapshot

Or - ‘Client Reference’ when you select a visit from the rolling calendar

400

If I dont accept the patient and sync can i open the visit

No

400

Can I use smart texts in Pathways

You can use smart text anywhere you have the ability to type 

400
  • I can’t find an attachment in Pointcare, that was attached in the Back Office. How do I get it to flow to my device?

3 dot menu > Maintenance > Communications > Selective Refresh & Valet

400

How do I add an order outside my point of care RV

Medical records> patient name> Select New order and then add

500

When you validate medications what prompts

If this is a diagnosis that we are treating with our care (if so needs a pathway)

500

Do i communicate via teams or email

Teams is new to us at HHC so while we navigate how we will use it you will continue to contact TCs and manager via email and phone

500

What does the *** mean in the pathways narritive

You need to remove and put something in that is specific to your patient

500

Can I save smartphrases

Yes but not in Pointcare-  In your phone  Click setting> General M> Samsung Keyboard> text smart text> use + sign and label it with a funny symbold so you dont always get it when you start typing a word

500

How do you put in a med error

PRN> med error> follow the prompts

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