Sunday Flow
Who is responsible for making sure hosts are in position on Sunday morning?
Host Team Lead
Hosts should always greet guests with a what?
Smile
Give 3 ways you can engage first time guests
1. Introduce yourself, ask their name, ask how did you hear about Blueprint?
2. Tell someone at the connect center about city groups and how your city group has been valuable to you.
3. Find a guest after service and get to know more about them and their family
Hosts be at recharge & the team huddle by what time?
9:15am & 9:40
If you team has 6 volunteers, where should they be positioned? What should they be doing?
2 hosts at the glass doors, opening the door for each guest
2 host located in foyer, closing the doors during prayer and the Bible reding
1 person in the parking lot, helping guests navigate parking
1 floater engaging with guests & helping with seating
How is service different on 5th Sunday?
Crew is serving on the host team and it is family service; Hello World is closed.
When should attendance numbers be provided?
At 10:10am before the sermon and after the Bible reading
Role Play! You are a team lead. Your team has arrived at the huddle. What do you do?
Role Play! The worship is ending and the bible reading is about to start. You are at a sanctuary door. What do you do and say as you see a person walking up to the door?
If the person gets to the door before you close it, let them in quietly. If the person is not yet at the door, close the door and inform them that we close the doors during prayer and bible reading to minimize distractions during a time when guests connect with God. We’ll get you seated right after this moment.
Role Play! A new family is coming into the church for the first time. The husband and wife have 3 kids: a 15yr old son, a 6 year old daughter, and a newborn baby girl. The father says he needs to take his newborn daughter to get changed. The mother is asking if Blueprint offers child care. What do you do, and say?
Walk the family downstairs, showing them the restrooms. Let the father know he can use the family restroom; it has a changing station. Introduce the wife to someone at the Hello World desk. Also let her know about crew for her 15 yr old.