What does HRM stand for?
Human Resources Management
What is a needs analysis?
An investigation used to find out what work a job involves and what is needed to do it
What is recruitment?
Finding job candidates.
What is staff welfare?
Supporting workers' well-being.
What happens during a disciplinary meeting?
The employee responds and states their case.
Name one function of the HR department.
Hiring, training, paying employees, or managing staff welfare
What document explains the duties of a job?
Job description
What is the first recruitment step?
Identify a vacancy.
Which department usually administers staff welfare services?
Human Resources Department
What is the purpose of an invitation to a disciplinary meeting?
To invite the employee to attend a meeting about the concern
What is recruitment?
Finding and attracting job candidates
What document describes the skills and qualities needed for a job?
Job specification
What happens after advertising a job?
Receive applications.
What are the three factors affecting working conditions?
Terms of employment, health and safety, and facilities
What happens after an employee appeals a decision?
The matter is reviewed, a further meeting may take place, and a final decision is communicated.
What is compensation?
Payment employees receive for their work
“Supervise five front desk employees” belongs in which document?
Job description
What is an interview?
A meeting with a job candidate.
Which factor includes duties, hours, pay, benefits, and vacation?
Terms of employment
What is an appeal?
A request to have a disciplinary decision reviewed.
Name one responsibility of human resources personnel.
Finding employees, training workers, managing compensation and benefits, or handling employee concerns
Name one thing a needs analysis investigates.
Tasks, skills, knowledge, physical demands, or working conditions
Name one good interview behaviour.
Listen carefully.
Name one example of a staff welfare provision.
Health and safety, medical support, staff facilities, social activities, employee assistance, or communication
What is a statement of grounds?
A statement explaining the reason for disciplinary action.