Case Notes
NOC
Polaris
UC Portal
100

Is the outcome successful or unsuccessful if the sponsor was spoken to?

Successful Outcome

100

Y/N-Is an NOC necessary for a 'minor runaway'?

Yes

100

Under which tab can you find the IPA (Initial Placement Assessment)?

Related Tab > Initial Placement Assessment

100

Which tab can 'SIRs' be found?

The Child-Level Event Tab

200

How long should case note increments be?

15 minutes 

200

What is the time frame to complete and submit an NOC?

24 Hours

200

What is your last step when completing a case note?

Submit for approval

200

Where do you find if the minor has any medical concerns?

The Health Tab

300

What should your first case note be titled?

APC 1st Attempt

300

T/F- An NOC is necessary if the minor and sponsor move out together.

False- no longer needed.

300

What symbol appears if the minor is aging out?

A red flag.

300

How do you find if the minor has an active PRS Referral?

HS and PRS Tab > Referral Type: PRS > Referral Status: Active > Search A#

400

Y/N-Does a case note have to be written each time a sponsor/minor is spoken with? 

Yes

400

Who do we contact if the minor ran away?

CPS, Police, and NCMEC.

400

Where in Polaris can you change the new caregiver?

Details Tab > Sponsor Details Section > Edit > X out Sponsor or Current Caretaker > New Contact OR Related Tab > Relationships > New

400

Where in the UC portal can you change the minor's new address?

Discharge > Current Location of Child

500

What information should be included in your case note?

Detailed summary of conversation with sponsor/minor, if there are any PRS Alerts or if it's a Re-Referral, and confirmation of VOR.

500

What do we include in the summary of the NOC?

-Anything related to safety concerns

-Narrative with the sponsor

-if a runaway, when did the minor leave and their information

500

What information needs to be filled out if you're closing a case?

Details Tab > Case Summary, Post Release Services Details, School and Legal Demographics sections.

500

Where in UC Portal do you click to obtain the (VOR) Verification of Release?

Discharge Tab > Trigger Reports

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