Sustainability and CRS
When did the concept of “sustainability” expand to examine a company's broader impact on society, including the economic and social outcomes of business practices?
In the 1990s
Which of the following governs the trade relationship between the United Kingdom and the EU including the elimination of tariffs on trade?
TCA
Only speaking one language is one sign that a nation suffers from ________.
parochialism
Raina is a plant manager in a multi-site corporation. She frequently deals with situations involving new customers and new products. These are often ________.
unstructured problems and unprogrammed decisions
According to Katz, which types of skills refer to the job-specific knowledge and techniques needed to proficiently perform work tasks?
Technical
Several years ago, protests in Hong Kong limited the number of tourists and also reduced revenue for Disney's theme park. This represents a change in the ________ component of the external environment.
political/legal
In 2020, the Supreme Court extended protections against discrimination provided by which piece of legislation to gay, lesbian, and transgender employees?
Title VII of the Civil Right Act
The pro-globalization argument from the mid-1940s until the early 2000s was based on the idea that free trade and open borders created a benefit for all countries. This argument is based on _________.
competitive advantage
Structured problems are ________.
straightforward, familiar, and easily defined
Mikala is a drywall contractor, and work is booming. She currently runs five crews but could easily keep two more crews busy full time, but she cannot find more skilled workers. However, she has one crew that is about 30% faster than the other crews. Mikala decided to go and watch that crew to see if she could see why they were so much faster and hopefully spread those techniques to the other crews. What type of management theory best fits her method?
Scientific management
An organizational structure that does away with traditional management roles and distributes decision making throughout the organization by empowering teams to manage themselves is called a_________.
holacracy
Adjusting the height of a workstation to make it accessible to an employee in a wheelchair is an example of ________ in accordance with the Americans with Disabilities Act.
a reasonable accommodation
Which of these demographic groups will represent 20 percent of the U.S. population by 2050?
Age 65 or older
A series of sequential steps a manager uses to respond to a structured problem is a(n) _______.
procedure
Which of these early writers argued that the division of labor would provide economic benefits to both the organization and society?
Adam Smith
A ________ economy is one in which resources are primarily owned and controlled by the private sector.
free market
What are the two organizations that ensure economic stability and promote free trade among member countries?
International Monetary Fund (IMF) and the World Trade Organization (WTO)
Most organizations making the initial decision to enter a global market with minimal investment use which strategy?
Global sourcing
Which of the following types of decision makers has a very broad outlook and tends to have a long range focus?
Conceptual
Douglas McGregor, Dale Carnegie, and Abraham Maslow believed in the importance of _______.
employee satisfaction
The total world population is forecast to hit 9.7 billion by 2050, at which point the United Nations predicts the total population will either stabilize or peak after growing for centuries at an ever-accelerating rate. The main reason for this major shift is the ________.
the decline in birthrates as nations advance economically
Name a feature found in the NAFTA agreement?
Tariff Elimination
Investment Protections
Labor and Environmental Standards, or
Dispute Resolution Mechanisms.
A ________ is a multinational corporation that centralizes its management and other decisions in the home country.
global company
Organizations rethinking how they use technology, people, and processes to accomplish the work of the organization are engaged in _______.
digital transformation
Which of the following is NOT one of Mintzberg's decisional roles?
A. Disturbance handler
B. Disseminator
C. Negotiator
D. Entrepreneur
E. Resource allocator