The first word in the acronym HIPAA
What is Health
The intranet site for the system. Portal to all the information needed to perform the job
What is the Scout Page (HUC Scout Page)
Treat others as they want to be treated
What is the Platinum Rule
What is the name of a patient who does not want any information given out?
What is non-disclosure
An audit which ensures that all of the charts have proper names, and correct patients within their files
What is the Chart Maintenance Audit
The Last word in the acronym HIPAA
What is Act
Where you find department phone numbers, provider phone numbers, and can page EKG, Portable X-Ray, etc
What is the Spoke Directory
The maximum number of rings before the phone is picked up
What is three
A time frame in which the final notice of a Message from Medicare must be given to the patient.
What is 4 to 48 hours
An audit that ensures we can still access patient information during a downtime
What is the downtime computer audit
The fourth word in the acronym HIPAA
What is Accountability
A website for all corporate policies
What is Policy Tech
A guideline we use while engaging in every interaction with customers
What is AIDET
What do we call a prisoner or a patient in custody
What is a Forensic Patient
How many times a month do you need to document a Chart Maintenance Audit?
What is 5
The second word in the acronym HIPAA
What is Insurance
Froedtert's daily news feed for important information
What is @Workplace
We answer the call light with greeting, name, patient's name if possible, inquiry and _____
What is a role
When should an Important Message from Medicare be sent as certified mail?
What is when all attempts at getting a signature or verbal consent within 48 hours has failed
What you do with Vocera before going on break/lunch.
What is Broadcast
The third word in the acronym HIPAA
What is Portability
If you can't find the answer online, you can do this
What is...Call someone for help.
A type of transfer in which, before transferring a phone call, we explain the issue to the receiving individual
What is a soft transfer
Based on nurse charting, we notify the significant other and who else of an admission
What is a PCP
The only call light alarms the HUC will broadcast
What is the VENT alarm and the VITALS alarm