The Basics: Chap 1
Perception: Chap 2
Verbal Comm: Chap 3
Nonverbal Comm: Chap 4
Listening: Chap 5
100
Define Communication & what does transactional mean?
the deliberate or accidental creation of meaning, transactional describes how communication is a two-way street
100
True or false: Self-concepts are easily changed over time.
False
Self-concepts are resistant to change. This tendency to seek and attend to information that conforms to an existing self-concept has been labeled cognitive conservatism.
100
What are the three points of I.A. Richards Semantic Triangle of meaning?
100
Which of the following is true:
nonverbal communication should be looked at separately with verbal communication.
nonverbal communication and verbal communication are opposites
nonverbal and verbal communication operate as a team together
Verbal communication is more important than nonverbal
nonverbal and verbal communication operate as a team together
100
What type of listening would be the best to utilize during a college lecture?
Discriminative/Appreciative, Empathic, Comprehensive/Informational, or Critical/Deliberative
100 point BONUS: can you give examples of the others?
Comprehensive/Informational
200
There are many types of communication. What type of communication is with an audience "too large to count"
Mass Communication
200
Define the 3 steps of the perception process? Give an example for each step
The first step in perception is the selection of which impressions we will attend to.
2nd step of the perception process where we sort & categorize information that we perceive based on innate and learned cognitive patterns.
Interpretation is the third part of the perception process, in which we assign meaning to our experiences using mental structures known as schemata.
200
What is the purpose of using the semantic triangle of meaning?
to help indicate the direct relationship of ideas to symbols
200
When Marissa gives direction she always talks with her hands; pointing as she explains where they need to go. This is an example of which nonverbal function?
200 point BONUS: can you name the others with examples ;)
- Complementing
- Accenting: placing emphasize on certain words with paralanguage or gestures
- Regulating: start/end of conversations
- Substituting: gestures that replace verbal
- Contradicting: nonverbal that do not match verbal
200
Name 4 ways someone can show they are actively listening
paraphrasing, eye contact, asking questions, nodding their head. Showing they are engaged.
300
Name at least 3 common misconceptions when it comes to communication
•"More communication is always better"
•"Meaning is in the words"
•"Successful communication always Involve shared understanding”
•“Communication can’t be learned”
•"Communication solves all problems"
300
What theory refers to the situations where we compare our selves to others? Give an example where this can negatively affect us as communicators.
We describe and evaluate ourselves in comparison to others, this is called the social comparison theory
Ex: Social Media & Body Image
300
"You are insufferable and annoying. You need to clean this mess up" reword the statement to take more responsibility of the language used. Change from you to I language.
Why is "I" language important?
Ex: I think you need to clean this mess up. I feel very annoyed.
Takes ownership and responsibility of language
300
What are Kinesics? Come to the front of the room and perform some examples
The study of gestures.
300
Describe an action oriented listener and give an example.
focused more on solving problems, over emotions. interested in finding out what the speaker wants. Ex: Betty is stressed about school and wants to vent. An action oriented listener will focus on the key things that may be going wrong and then may offer steps to find a solution.
400
Name the different types of distractions that can occur during communication AND an example of each
1) External Noise: sounds, something visually distracting
2) Physiological Noise: the body is lacking something. Too hot, too cold, hungry, sleepy, etc
3) Psychological Noise: distractions presented from our mind. Ex: stress or worry
400
When Kasheem got caught speeding, Amy said that it definitely won't be his last ticket. The joke of Kasheem's fast driving was never let down, always repeated, and then sure enough a month later he gets another speeding ticket. What theory is being described? AND tell your own example of this theory.
Self- Fulfilling Prophecy
400
What is an inference-observation confusion? And give an example of one
false conclusions based on thoughts or speculation perhaps leading to unnecessary action. Ex: Brad joked around about being late to his wedding, so just in case we need to tell him to arrive an hour early.
400
Name 3 examples of verbal or vocal nonverbal communication AND give some tips on how to use them while giving a speech
Voice projection, pronunciation, speaking rate.
400
Define the 5 steps of the listening process with examples for each.
Hearing/receiving: During the hearing stage you are receiving stimuli or sounds. We can ignore stimuli or focus on them. Focusing on the teacher speaking
Interpreting: Decoding the information received. Student takes notes on the teacher lecture.
Recalling: We mentally save what we've gained from a speaker’s message for further use and make choices based on what’s worth remembering. Student remembering the answer for an exam.
Evaluating: We use critical thinking skills to weigh the worth of the speaker’s message, evaluating what we have heard and understood. The student makes judgment on what they have learned.
500
Draw on the board the interaction communication model & how does this model differ from the linear communication model?
500
What is attribution? Give an example of both types.
How individuals perceive the causes of everyday experience; our everyday explanations of “why did that happen?”
1.Internal: connect the cause of behaviors to personal aspects such as personality traits.
2.External: connect the cause of behaviors to situational factors.
500
What is the difference between polysemic and monosemic words? Give an example of 2 polysemic words
we should hang out "soon"
you are such a "rebel"
500
Chronemics is the study of time. Name 2 habits of a monochronic person. Then name 2 habits of a polychronic person.
monochronic: always being on time, being early, reaching deadlines
polychronic: showing up later, time is just a "suggestion"
500
How can we give competent feedback to another person? THEN... Give constructive feedback for this 5 year old's drawing
Feedback should be
- Be specific
-Be descriptive
-Be positive
-Be constructive
-Be realistic
-Be relevant