Functions and evolution of human resource management
Organizational structure
Leadership and management
Motivation
Random
100

Name 3 external factors that influence the HR Plan

  • Technological change
  • Government regulation
  • Demographic change
  • Social trends
  • The state of the economy
  • Changes in education
  • Labor mobility
100

In delegation, who has the responsibility of the outcome?

  • The manager
100

What is management?

Group of people in charge of making sure tasks are being accomplished

100

What is intrinsic motivation?

when someone gets satisfaction from an activity itself without the need of rewards form an outside source.

100

Explain the difference between manager and leader. 

4 of each

Managers: instruct and coordinate people, problem solvers, have technical expertise...

Leader:Motivate and inspire, they have a vision for other to follow, rely on instincts

200

What is on-the-job and off-the-job training?

  • ON: Happens during they are doing the job. Typically, through mentoring or shadowing.
  • OFF: Employee is given time off work to attend a training away from the job. Courses, workshops, conferences (maybe even college degrees!
200

What type of organization structure has many levels of hierarchy, narrow spans of control and limited delegation?

  • Tall organization structure
200

What are the 5 functions of management?

Planning, Organizing, Commanding, Coordinating, Controlling

200

Give three examples of non financial rewards. And explain them

Job enrichment: job more rewarding, less supervision

Job rotation: skill building and new opportunities 

job enlargement: more to do

Empowerment:giving resources to employees to make decisions

Purpose

Teamwork

200
  • Draw and label a shamrock organization


300

Calculate labor turnover for a company that has an average of 80 staff employed in a year and an average of 15 employees leaving over a year.

18.75%

300

Differentiate centralization and decentralization

  • Centralization: ➤All major decisions are maintained within a small group of managers working directly with the head of the business
➤Associated with narrow span of control - allowing for more control of subordinates.
➤Almost no delegation, and typically autocratic leadership takes place

  • Decentralization:

➤Senior managers maintain core strategic decisions

➤Other decision-making authority is delegated to middle managers

➤Associated with fewer levels of hierarchy, and wider spans of control

300

Which are the four types of leadership? Briefly explain each. 

Autocratic:they hold on to power and decision making authority

Paternalistic: They tend to make employees confident. Family.

Democratic: Involves employees in decision making

Laissez-faire: Employees are trusted and have more freedom

300

Explain four financial rewards

salary, wages(time rates), wages(price rates), commission, profit-related, performance based pay, employee share ownership, fringe payments

300

Outline the three steps of recruitment

  • Identification
  • Application
  • Selection
400

Describe two types of appraisal

  • Formative:
  • Learning process
  • Continuous evaluation
  • Feedback for improvement as the year goes
  • Summative:
  • Measures performance against set standards
  • Judgment on passing or failing
  • Done after a project or a goal.
  • Failure does not necessarily lead to termination
  • Self-appraisal
  • Can be used by itself
  • Employees reflect on their own performance
  • A form might be used
  • 360 degrees appraisal
  • Not just from manager but also from 4-8 coworkers, subordinates and even customers!
  • Common with CEOs who interact with several stakeholders
400

What are the four different ways in which an organizational chart may be presented/labeled?

  • By hierarchy, by product, by function and by region
400

What is the negative impact laissez faire leadership style can have on a organization?

400

Explain why employees can be more likely to be intrinsically motivated?

400

What are the 4 steps of the HR Plan?


  • Recruitment
  • Training
  • Appraisal
  • Termination or dismissal
500

Distinguish between termination, dismissal and redundancy

  • Termination occurs when an employee leaves a business at the end of their contract
  • Dismissal is when an employee has broken one (or more) terms in their contract
  • Redundancy may happen when a business no longer has any work for an employee
500

What is project-based (matrix) organization?

Human resources (people) are organized around many projects
➤Managers in these organizations will run teams of employees focusing on individual projects
➤When the project is complete, teams are split up and reassemble


500

The style of leadership is influenced by....

Subordinates, the leader, the environment, the situation

500

Explain the motivational theories of Taylor, Maslow, Herzberg, Adams and Pink.

Taylor: Believed in standardization of work methods

Maslow:Hierarchy of human needs

Herzberg: Developed the two factor theory (hygiene and motivational needs)

Adams: Equity theory

Pink: Autonomy, Mastery, Purpose

500

Draw a communication loop

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