A financial incentive given to employees to encourage high performance
salary or bonus
A formal interaction between HR professionals and job applicants to evaluate suitability for a role
What is an interview?
This event in 2020 led to 28% of Southwest employees opting for extended leave or buyouts, helping reduce labor expenses
Covid 19
This term refers to the motivation employees feel when they are driven to help or support others at work
What is prosocial motivation?
The evaluation of employees’ job performance and contributions to their organization
performance appraisal
Many of Southwest’s employees, including pilots and mechanics, belong to these, which set the terms for their pay and benefits
What are labor unions?
This theory focuses on the balance between the efforts employees put into their work and the rewards they receive
What is Equity Theory?
The arrangement of jobs into categories, reflecting their relative importance to the organization and its goals, levels of skill required, and other characteristics
pay structure
This is the main reason why Southwest has low employee turnover
Employe satisfaction and wellbeing