Branch-Land
What is ICCU's Routing Number?
What is 324173626
ICCU was _________ in 1940?
What is: Organized
Central Cents rounds a ____ _____ transaction up to the next whole dollar and puts the change into a savings account.
What is: Debit Card
Find the current rates on Elvis under __ __ Rates/Fees, on ICCU’s app login screen, and on ICCU.com under rates.
What is: Quick Link
ICCU has a team that offers financial planning and ________ services
What is: Investment
A Share Savings is required for ________?
What is: Membership
When assisting a member, it's crucial to verify their
______ information to enhance service and reduce Fraud.
What is: Contact
Central Plus empowers our members by offering toptier ____?
What is: Benefits
Sending an ____ is a way to recognize a fellow team member.
What is: Eagle
250,000 is the insured amount on a ____ ownership share account
What is: Single
To calculate NPS, you take the percentage of ______ and subtract the percentage of detractors.
What is: Promoters?
Our accounts are ______ by the NCUA?
A deposit of $25.00 into a Share Savings and a $5.00 membership fee are just a couple of the ____ to become a member.
What is: Requirements
On the Executive Department page you can find a goal summary and progress chart of our ______ ______.
What is: Strategic Goals
E.A.G.L.E. Stands for Environment, _____, Goals, Loyalty, Exceed
What is: Attitude
Poor spelling, grammar, and requests to click on links and downloads are signs that emails are ________.
______ ______ are owned by their members, rely on volunteers for their Board of Directors, and are not for profit.
Visa rewards can be redeemed on eBranch or the ____ app.
Where do you click on Elvis to submit your ideas for consideration and implementation?
What is: Ideas
CultureView Overall __ __ Score represents the percentage of items that were scored with the highest score possible.
What is: Top Box
What day of the week do we discuss Growth & Performance in HDL?
What is: Wednesday
Talent is an natural ability that does not come from effort, education, or ___, allowing for near-perfect performance.
What is: Experience
An ___ ____ has terms up to 84 months
What is: Auto Loans
What is the guide that specifies expectations, greeting everyone with a smile and using team members' names.
What is: The Handbook's Service Guide
It is the managers responsibility to schedule one-on-one meetings, but it is the __ __ who should prepare the agenda.
What is: Team Member