What does ESP Stand for?
Electronic Services Portal
What does TTS stand for?
Telephone Timesheet System
What are the dates for each pay period?
1st - 15th
16th - last day of the month
A live in provider has to check in/out
False
What date did the EVV go into effect?
7/1/2023
What is another name for ESP?
eTimesheets
What is the TTS #
833 DIAL EVV
833-342-5355
When can a provider claim travel time?
When traveling between 2 clients
A recipient can request printed copies of time sheets through the TTS
True
How many hours does a cp have to work to be eligible for sick leave?
100 hours
ESP account will lock after how many failed attempts?
5
What must be used for a cp to check in/out via TTS?
Recipient's land line
As of 7/1/24, how many sick hours do providers receive per year?
40 hours
EVV is constantly tracking a user's location
Falso
What does WPCS stand for?
Waiver Personal Care Services
Name 3 things a provider is able to do on ESP
Enter/submit timesheets
Direct deposit
Sick leave
View payment history
Supplemental timesheets
Name 3 things a cp is able to do through TTS
Check in/out
Enter time
Submit timesheets
Review rejected timesheets
Why would there be 3 workweeks if every pay period is only 2 weeks?
The workweeks depend on where the days of the pay period fall within the month
The registration number is needed each time a user logs into the TTS
False
What is the form used to certify a live-in provider?
SOC 2298
What are the 5 pieces of information needed to register w/ ESP?
Name
Case/provider #
DOB
Last 4 of SSN
Valid email address
Name the 3 languages available in TTS (besides English)
Spanish, Chinese, Armenian
How long does it take for direct deposit to become active?
30 Days
A provider can only use overtime allotted to a recipient in an emergency or special circumstance.
False
What month was I born in?
March