Unloader
Scanner
Sorter
Putaway
Misc.
100

In what direction do you place cases on the conveyor? 

iLPN facing the Scanner

100

What two pieces of equipment does a Scanner need? 

1. RF

2. Crayon

100

What does the sorter look at to identify the sort location?

Sort markings: BP, SS, 1 etc. 

100

How do you know where to putaway?

Coach/lead assigns aisles.

100

Who is your Helpchain?

ANYONE in leadership.

200

Safety: Display the proper way to lift a case?

Bend by the knees

200

What do you do if you receive an error message on your device?

Call Helpchain!

200

How should the cases be placed on the cart?

iLPN facing upwards.

200

What the 3 tools needed to perform the putaway function?

1. RF

2. Pallet ID

3. Blank iLPN

200

What are the 3 essentials of NLS?

Simple. Flexible. Scalable.

300

Safety: What's the proper PPE for an unloader?

Gloves
300

What are the 2 corresponding colors for Single Sku (SS) and Break Pack (BP)? 

SS - Green
BP - Red

300

What should a Sorter do when running low on carts?

Call for Helpchain! Helpchain will adjust to catch up in the moment.

300

Safety: What's the proper way to maneuver a cart?

Push, never pull.

300

What does DHL stand for?

Dalsey, Hillblom, Lynn

400

What does an unloader do if they find an open case?

Call for Helpchain!

400

What are the 2 verification steps before receiving?

1. Verify Shipment 

2. Verify Dock Door

400

Ergonomics: How should you move the case from the conveyor to the cart?

Rotate your whole body, do not twist

400

What function is used when product does not fit in one location?

Split function

400

What are the 5 main sectors under DHL Supply Chain?

1. Retail (us)

2. Life & Science

3. Consumer

4. Chemical and Engineering

5. Technology    

500

What are the 3 major steps before an unloader starts unloading?

1. Verify trailer is chocked

2. Dock lock is engaged

3. Ramp is in place 

500

What does the Scanner do once the last case is scanned?

Inform the clerk/lead that the trailer has been completed.

500

What are the 5 sort locations?

1. Single Sku (SS)

2. Break Pack (BP)

3. Spot Check (SC)

4. Exceptions (X)

5. First Sku (1)

500

What are the functions to perform a split? (Words not numbers)

(Walk us through the steps)

500

How tall is Wendy?

4' 11

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