Scheduling
How much space should we leave between start times when scheduling infusions?
15 minutes
What is the loading dose for Simponi Aria?
0 , 4 , and then every 8 weeks.
How frequently is a ZA infusion scheduled and what is the maximum number of treatments received?
once a year, for a maximum of 3 treatments
How much time does a prolia injection fill on the schedule?
15 minutes
What day does Matt Hook place the order for meds the following week?
Matt places orders every Tuesday. The soonest we could schedule is Friday of the same week or anytime the following week.
Who do you send flags to when scheduling infusions?
Matt Hook and Prior Authorization
Entyvio, Remicade, Avsola, Renflexis, Inflectra
After loading dose completion, how often would you schedule Cimzia injection?
Every 4 weeks
Name three infusions that are scheduled with a duration of 90 minutes on the schedule?
ZA, Simponi Aria, Orencia, Entyvio, Actemra
If we do not have an authorization on file, is it ok schedule an infusion or injection?
No, we must have an authorization approved to schedule an infusion/injection.
Who should you reach out to for approving overbooked infusions?
Amy, Laura, Luisa
What is the loading dose for Cimzia injections?
0 , 2 , 4 weeks
If an Evenity Injection is scheduled for November 14th, is it ok to schedule the next Evenity injection for December 12th?
No, Evenity must be scheduled one month to the calendar day. Next injection would be scheduled December 14th or later.
Name two infusion that cannot be scheduled after 8am?
Rituxan, Truxima, Ruxience, Ocrevus
Should we collect copay for infusions?
No copay should be collected unless the infusion is linked with an office visit or there is a pop up to collect a specified amount.
If the provider's schedule starts at 8am, but the infusion schedule is availability starts at 7:30am, what times should the first infusion of the day be scheduled?
8am when the provider is in office
How would you schedule the loading dose for Actemra?
There is no loading dose for Actemra.
How often would you schedule a Stelara IV infusion?
This infusion only scheduled for one dose.
How much time does a Cimzia injection fill on the schedule?
30 minutes
If a patient cancels an infusion and has future infusions scheduled, what steps should be taken?
Cancel all future infusions and reschedule accordingly. Send flags to Matt Hook and Prior authorization with the scheduling updates.
When is it ok to schedule a TH visit linked with an infusion?
Never !!!
When scheduling an infusion/injection with a loading dose, is it ok to schedule just the first dose?
No, you must schedule the loading dose in its entirety.
How would you determine the frequency for Remicade, Avsola, Renflexis, or Inflectra?
This information can be found in the authorization document. This will specify per patient anywhere from 4-8 weeks.
Provider's schedule ends at 430, when is the latest you could schedule an Avsola or Remicade infusion?
Latest start time would be 1:30pm as this is a 3 hour infusion.
If a patient is scheduled for Rituxan infusions on April 4th and 18th with a frequency of q6 months, when should you look to schedule the second set of infusions?
October 4th or later to start the second series of infusions.