New Forms
Blue bar across the top with the name of the form
Black boarder around the form
Interfaith Logo in the header at the top RIGHT corner
Name of Department, Form and Date in the footer on the bottom left of the form
You have five days to respond to what type of form?
What is a grievance form
Satisfaction surveys, resident meetings, suggestion boxes, and homeless/former client advisory committee are all forms of what and part of our Housing goal for this year?
What is Housing First?
is an approach and framework for ending homelessness that is centered on the belief that everyone can achieve stability in permanent housing directly from homelessness and that stable housing is the foundation for pursuing other health and social services goals.
What year was Interfaith founded?
1979
This form was taken from Org Code?
What is The Honest Monthly Budget form
A program manager will use this type of form to respond to a client’s grievance
Grievance outcome letter
The Housing Department management team is committed in supporting __________ ____________ to support growth and impact of programs. Create a reporting back mechanism
Support as many training opportunities as possible to support growth and impact of programs. Create a reporting back mechanism
How do you spell Casey's last name
N-G-U-Y-E-N
Name three sub categories of the Individual service plan
What are family health, finances, employment, education and training, transportation, childcare and community/social enrichment
A client fills out this form when they disagree with a decision that has been made
What is an appeal
Taking time off when needed, vacation, reading, exercising, leaving at 5PM from work each day, yoga, meditation, hiking, etc. are all forms of __________ ___________ and are an important focus for the Housing leadership this year
Self Care/ Wellness
Interfaith Community Services Housing Department practices a trauma informed approach to service delivery.
There are eight core principles established to assist in delivering trauma-informed services. Please name 4 of the 8 core principals.
what is the largest department at Interfaith
US!! Housing
Name three methods to verify a person’s homeless status
What are Self certification, Third party verification, service point (HMIS)
This is the number of days a program manager must respond to a formal Request for Reasonable Accommodations
what is 10 days
Housing will offer opportunities for staff to engage in community ___________ to promote better understanding of the homeless system of care in San Diego.
Meetings
Regardless of program designation, all programs under the Housing Department follow the same consistent basic procedures and program components for establishing client’s care. Please name 3 of the 5 Housing program components
Intake, Assessment, Service Planning, Creating a budget, and regular case notes to document progress.
As of June 30, 2018, Interfaith has exceeded the Housing 1000 goal! How many individuals were housed?
We have housed 1,198 men, women and children
Behavioral contract, reasonable accommodation request form, and notification of services form all fall under what category of forms
As needed forms
It is the policy of Interfaith that reasonable accommodation be made at all programs and facilities that provide shelter or residential services, except when...
What is accommodation will impose an undue hardship on the operation of the facility or any of its programs
The Housing Department will also be working on developing a comprehensive ______________ ________ to aid in the improved onboarding of new ____________ and for cross ____________.
training guide for all position to aid in the improved onboarding of new staff and for cross training
what should staff create with a client or potential client that comes into the office with one or more of the following feelings: negative personal situations, negative thoughts, negative images, negative thinking styles, depressed mood, or behavior but do not meet criteria to call PERT?
Safety Plan
***Do not be a hero and do not try de-escalation when a person has a weapon. In such a situation, comply with the person’s request.
As participation grew, Interfaith evolved into a broad continuum of programs and services that provide the tools and resources people in crisis need to stabilize and rebuild their lives. These programs are organized into five main areas, what are they?