The process of promoting, selling, and distributing products or services to customers.
What is Marketing
commitment of organizations and their employees to follow laws, regulations, industry standards and ethical principles relevant to their operations
What is Compliance?
Thunder only happens when it's raining
Dreams - Fleetwood Mac
The way people make decisions about buying products and why they buy them
What is Consumer Behavior?
Last Dance, Won't Back Down, Don't Do Me Like That
Tom Petty and The Heartbreakers
An item or service that is made available for sale.
What is a Product
methods used to convey information in the workplace
What is Professional Communication
Just a small town girl
Livin' in a lonely world
What is Don't Stop Believin
When customers keep buying from the same brand or business.
What is Loyalty?
Blackbird, Rocky Raccoon, Hard Days Night, Yesterday
The Beatles
A name, logo, or design that identifies a product and makes it unique.
performance in a manner appropriate for the profession and workplace
I stay out too late
Got nothing in my brain
What is Shake it Off?
What customers want or require from a product or service.
What is Customer Needs?
The Rolling Stones
The process of gathering information about customers' needs and preferences
What is Market Research
ability to plan and execute control over the amount of time spent on specific activities to effectively accomplish goals in a timely manner
What is Time Management?
I met somebody, and he's got blue eyes
He opens the door, and he don't make me cry
What is Tennessee Orange?
Using popular people on social media to promote products.
What is Influencer Marketing?
Stairway to Heaven, Who Lotta Love, Black Dog
Led Zeppelin
Product, Price, Place, Promotion
What are the 4 Ps of Marketing
process of exchanging information, using verbal, written, nonverbal and digital means within an organization
What is Workplace Communication?
It's close to midnight
Something evil's lurking in the dark
What is Thriller?
Dividing customers into groups based on similar needs or interests
What is Segmentation?
Hotel California, Take It Easy, Liyin Eyes
Eagles