The amount of income someone must make to meet our income criteria.
What is 3x the monthly market rent?
This routine type of maintenance helps avoid future costly repairs.
What is preventative maintenance?
This document outlines resident rules and expectations.
What is the lease agreement or community policies?
It is acceptable to list "Perfect for Young Professionals" in a marketing ad for your apartment building (T/F).
What is False?
This member of Team JSHAMP works at every one of our buildings every week.
Who is Michael Vazquez?
Offering different deals or rental rates to some prospects but not others is a violation of this law.
What is Fair Housing?
When changing a light fixture or outlet, maintenance must first do this for safety.
What is turn off the power (or flip the circuit breaker)?
This is the document used to track income and expenses for a property.
What is a budget?
DOUBLE DOUBLE!! This class is protected under both the Fair Housing Act and the ADA.
What is disability/disabled?
These two coworkers both have a pet named Apollo.
Who is Bryanna and Haley?
DOUBLE DOUBLE!!! The best way to calculate someone's annual income is by using this math expression.
What is hourly rate x 40 hours/week x 52 weeks/year?
OR
What is hourly rate x 80 hours/pay period x 26 pay periods/year?
OR
What is hourly rate x 2080 hours?
This common repair is needed when a faucet won’t stop dripping.
What is replacing a washer or cartridge (or fixing a leaky faucet)?
This form is often filled out after injuries, major maintenance issues, or disputes.
What is an incident report?
What is Emotional Support Animal (ESA) or Service Animal?
This Leasing Guru doubles as a music theatre and dance genius. Karaoke and dance, anyone?
Who is Anna?
This is the term when someone allows a non-resident to move-in without prior approval from management or a signed lease.
What is subleasing or an unauthorized occupant?
This HVAC component often needs to be cleaned to keep airflow efficient.
What is the evaporator coil or air filter?
This is the name for the financial summary used to track a property's income, expenses, and net operating income.
What is a profit and loss statement (P&L)?
Civil penalties for violation Fair Housing can cost up to this amount of cash.
What is $150,000?
This JSHAMP maintenance wizard can play at least 8 instruments and has played in several bands.
Who is Joe Ives?
If an applicant is denied only due to income, they have what options to try and get approved.
What is proof of additional sources of income, adding a guarantor, or adding another leaseholder?
This is the name for the plumbing fixture that prevents sewer gases from entering a unit.
What is a P-trap?
This process ensures vendors are properly insured before they do work on-site.
What is vendor compliance or COI (certificate of insurance) tracking?
This is the term for a housing policy or practice that seems neutral but has a negative impact on a protected class.
What is disparate impact?
These JSHAMP employees together mimic a popular candy.
Who is Mike & Ike?