Aussie Pet Mobile
HTX
Pet Mobile
Grooming
Work Culture
100

What is the new pedestrian gate code?

125

100

Give a River Oak's Zip code

77007,77019,77027,77098

100

What type of fuel does the van use?

Diesel 

100

What is the most important step in the grooming process?

The Assessment

100

Name 3 personality types


Passive 

Aggressive 

Assertive

200

In ACMS, what text template can you send to a customer to ask for a review?

Template 11

200

If the Big Apple is NYC, The City of Angels is Los Angeles, what is Houston's nickname?

Space City/ Bayou City

200

When should you clean the AC filter in the salon

After each appointment!

200

Name 2 “danger zones” on a pet


Tuck up, throat, ear flaps, and armpit

200

True or False

You can not tell a manager if you are having a conflict with a coworker

False. Please tell a manager if you are having a conflict with a coworker.

300

You arrive on time for your appointment. What steps should you take to reach your customer if they don't answer their door or if you can't knock on the front door? 

call

text

have the office contact them

300

The state sport of Texas is

The Rodeo

300

When driving a pet mobile, what is best following distance for a van?

Double you normal following distance

Three to four car lenghts


300

What is the suggested frequency for dogs to be groomed?


4-6 weeks

300

What are ways to avoid gossip?

Set boundaries 

Say no

Change the subject to something more positive 

400

True or False

Dematting is included in the doodle pricing

Yes

400

Houston, among the largest cities in the United States, is currently ranked at a certain position. What rank is Houston? (1st, 2nd, etc?)

4th place

400

Name one thing to check if your grey water is not draining in the tub.

The clear cylinder has a black O-ring

The cylinder is flush with the pump

The clear cylinder is hand tight

Clean filter

400

What breed of dog typically gets a “Miami” haircut?

Poodle

400

Name a toxic behavior

Gossiping/spreading misinformation 

Micromanaging 

Cliques/excluding people from activities 

500

Suppose your appointment is scheduled for 12 PM. After several attempts to contact them, what time can you leave?

12:20 PM

500

What year did Texas join The Union?

1845

500

What do you do in case of street flooding?

Seek higher ground

Turn around if you can

Call 911 in case of emergency 

Dont drive in high water

500

What grooming technique is used for a breed-standard schnauzer cut?

Hand stripping


500

Name Two Types of Toxicity

There are 5 in total

Micormanaging

Gossip 

Cliques

Authoritative Culture

Bullying

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